Garment Finisher/Customer Experience Specialist

Best Cleaners • Middletown, CT

22h • $17

About The Position

At Best Cleaners, we don’t just clean clothes—we help people look and feel their best every day. As a Garment Finisher/Customer Experience Specialist, you’ll be the friendly face (and voice!) of our store. Your mission: create an effortless, welcoming experience for every guest, every time, while being part of a team that thrives on positivity, teamwork, and community spirit.

Requirements

• A people-first mindset and a love for engaging with customers
• High attention to detail and accuracy.
• Reliability, integrity, and a proactive attitude
• Strong problem-solving and ability to learn quickly.
• This job may entail hot indoor air temperatures, noisy conditions, sitting for long periods of time and lifting garments and products up to 30lbs.
• Ability to multitask in a fast-paced environment
• Willingness to learn (we’ll teach you everything you need to know)

Nice To Haves

• Bonus points for retail, hospitality, or customer-facing experience

Responsibilities

• Greet customers with warmth, energy, and genuine care
• Guide guests through our services, ensuring they get exactly what they need
• Process transactions with accuracy and ease
• Tag, organize, and manage garments with attention to detail
• Handle questions or concerns with confidence and positivity
• Collaborate with teammates to keep operations smooth and fun
• Be an ambassador of our brand, spreading service excellence every day
• Use assigned equipment to press customer garments.
• Identify spots and stains and perform spotting as needed.
• Inspect quality of work, touch up as needed.
• Assure product quality.
• Prepare finished garments for customer pick up.
• Maintain the dry-cleaning system according to schedule.
• Understand and maintain the flow of garments.
• Flexible schedule with Saturday availability
• 6:30 a.m.-7:00 a.m. start time on some days

Benefits

• Free uniform shirts
• Health, Dental, Vision and Life Insurance
• Six paid holidays
• Paid birthday for all employees - part-time or full-time!
• No Sundays or late nights!
• Employee Assistance Program (EAP)
• Vacation after one year
• 401K after one year with a generous company match of up to 5% of your pay
• Flexible Spending Account (FSA) after one year
• 50% discount on dry cleaning at our facilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed