Garden Center Manager

Southern States Cooperative • Carrboro, NC

3d • Onsite

About The Position

The Garden Center Manager oversees the daily operations of the Garden Center, driving sales, managing plant inventory, and delivering an exceptional customer experience. This role leads a team of associates, ensures attractive merchandising displays, and serves as the local expert on plants and garden solutions. Join a trusted agricultural and retail cooperative where your expertise in plants, customer service, and leadership can make a direct impact on our customers, associates, and community.

Requirements

• Associate's or Bachelor's degree in Horticulture, Plant Science, Agronomy, Business Management, or a related field preferred. Relevant experience may be considered in lieu of a degree.
• Minimum 2+ years of experience purchasing and managing nursery inventory, including annuals, perennials, trees, and shrubs.
• Minimum 5+ years of experience in retail garden center operations, greenhouse production, nursery management, or a related industry.
• Proven ability to lead, coach, and develop associates in a fast-paced retail environment.
• Strong knowledge of plants, lawn and garden products, seasonal merchandising, and customer service.
• Excellent communication, interpersonal, and problem-solving skills.
• Valid driver's license required.
• Ability to obtain forklift certification and other location-specific certifications as needed.

Nice To Haves

• Previous Southern States experience.
• Experience with inventory management, merchandising, purchasing, and vendor relationships.
• Knowledge of local gardening trends, plant selection, and seasonal growing conditions.

Responsibilities

• Lead daily Garden Center operations, including sales, merchandising, inventory management, and customer service.
• Procure and manage nursery stock, including annuals, perennials, trees, shrubs, and seasonal products.
• Monitor inventory levels and work with vendors to ensure the right products are available at the right time.
• Coach, train, and motivate team members to provide outstanding customer service and product knowledge.
• Assist customers with plant selection, garden planning, and product recommendations.
• Create engaging displays and seasonal merchandising plans to drive sales and enhance the customer experience.
• Maintain a clean, safe, and organized work environment while ensuring compliance with company safety standards.
• Support facility goals by managing inventory accuracy, controlling shrink, and contributing to overall profitability.
• Represent Southern States in the local community and build strong customer relationships.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree