Garage Door Sales/Technician
About The Position
PDQ Doors, Ohio’s Largest Garage Door Company, is seeking a Garage Door Technician – Sales & Service Professional to join their growing team. This unique role combines in-home consultative sales with mechanical expertise. The position involves diagnosing and fixing technical issues on residential and commercial garage doors, handling installations, maintenance, and repairs. The role also requires engaging with customers to understand their needs, explain solutions, offer options, and close sales on the spot, including upselling premium or additional services/products when beneficial. Accurate record-keeping of work performed, collaboration with the team for scheduling and coordination, and upholding safety rules and best practices are also key aspects of the role. Physical requirements include ladder work, lifting up to 75+ lbs, and tool handling.
Requirements
- Minimum 1 year of sales experience (outside/inside or consultative) — able to close, negotiate, explain value.
- Comfortable with mechanical work or technical troubleshooting. Previous exposure to installation or repair work a big plus.
- Physical readiness: lifting, climbing ladders, working with tools, being hands‐on.
- Strong communication skills: clear, professional, patient, able to adapt to different customers.
- Organized, able to juggle tasks, time manage well.
- Basic education: high school diploma or equivalent.
- Valid driver’s license, clean motor vehicle record.
Nice To Haves
- Additional credentials (relevant trade, certifications) are helpful.
Responsibilities
- Diagnose and fix technical issues on residential & commercial garage doors (springs, cables, openers, panels, commercial doors, etc.)
- Handle installations, maintenance (we use detailed inspections like 24‐point safety checks) and repairs to high standards.
- Engage with customers: understand their needs, explain solutions, offer options, and help them pick the best door/opening system or component for their home or business.
- Upsell and recommend premium or additional services/products when it adds real value.
- Keep accurate records: what you did, why, photos/notes, so quality and safety are maintained and follow‐ups run smoothly.
- Collaborate with your team for scheduling, coordinating larger installs, or emergencies.
- Uphold all safety rules and best practices. Ladder work, lifting up to 75+ lbs, tool handling are part of the work.
Benefits
- Health, dental, vision
- PTO
- Holidays
- 401(k) plan with matching
- Discounts
- Referral bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
