Garage Attendant - Quincy, MA

LAZ ParkingQuincy, MA
Onsite

About The Position

The Garage Attendant will create a welcoming atmosphere for our customers and clients. Greet the public in a manner consistent with the LAZ Way, serving as a representative displaying; honesty, integrity, accountability, teamwork, and demonstrating excellent communication skills.

Requirements

  • Strong customer service skills and abilities.
  • Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
  • Ability to work independently and multi-task.
  • Ability to communicate professionally and effectively with all levels of the organization and outside customers and clientele.
  • Ability to interpret policies, procedures, and standard business practices.
  • Demonstrate a sense of urgency and timeliness.
  • Willingness to be flexible, work multiple facility locations.
  • Ability to handle challenging and at times, emotionally charged situations.
  • Ability to speak, read, and comprehend the English language.
  • Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Responsibilities

  • Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
  • Complete all required paperwork and reports accurately and efficiently to account for any and all collected parking revenues.
  • Assist customers in lobbies, lanes, and in the parking office; help direct traffic.
  • Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
  • Keep parking location clean – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, etc.
  • Maintain and repair any malfunctioning parking equipment to ensure appropriate access to customers.
  • Be in correct LAZ Parking uniform, on time, and ready to work when scheduled.
  • Work with and without supervision and follow directions of supervisors when requests are made.
  • Inform all people loitering to move off property or call non-emergency number for police support.
  • Make sure the location is safe and take care of any potential hazardous conditions
  • Other related duties as assigned.

Benefits

  • $300 bonus for each person you refer
  • Flexible Schedule - we are looking for AM, PM and Overnight shifts
  • Growth Opportunities
  • Pay Activ – On-demand access to earned wages, get up to 50% of your earned wages immediately
  • Paid training
  • Free company uniform
  • Health Coaching & Resources
  • Employee Assistance Program (EAP)
  • Smoking Cessation Program
  • 401(k) with Employer Match
  • Medical, dental, vision – 3 plan options!
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