Customer Service Gaming Associate
About The Position
Knighted is seeking driven individuals for a full-time Gaming Associate position. This role is ideal for those who thrive in high-energy environments and possess a knack for numbers and attention to detail. The position offers hands-on experience, professional growth opportunities, and the chance to build a future with the company. The role involves working in a casino environment with late-night and overnight shifts, requiring availability on Fridays, Saturdays, and Sundays. Training is provided, and there is potential for pay raises based on mastering new games and skills.
Requirements
- Must be 21 years of age or older.
- Authorization to work in the U.S.
- Proficient in mental math (addition, subtraction, multiplication, and division).
- Open availability for the casino's 24/7 hours of operation.
- Ability to pass a lifetime background check, credit check, and drug screen for state licensure.
- Able to sit or stand at a gaming table for 3 to 4 hours at a time.
- Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping).
- Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location).
- Able to see, speak, and hear clearly during gameplay.
- Has necessary vision capabilities: close, distance, color, peripheral, and depth perception.
- Comfortable with direct communication and giving corrections when needed.
Nice To Haves
- No experience necessary, as comprehensive paid training is provided.
Responsibilities
- Using a knack for numbers and keen attention to detail in a gaming environment.
- Performing mental math (addition, subtraction, multiplication, and division).
- Managing chip counts and performing bank reconciliations.
- Communicating directly with customers and providing corrections when needed.
- Staying focused and managing stress effectively in fast-paced, high-pressure environments.
- Contributing to community engagement through the Knighted Neighbors program.
Benefits
- Comprehensive Paid Training
- Pay Raises based on skill development
- 401(k)
- Student loan resource assistance
- Health insurance
- Vision and dental plans
- Paid time off
- Community engagement opportunities through Knighted Neighbors program
- Career Advancement opportunities into leadership roles
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
