Customer Service Gaming Associate
About The Position
Knighted is seeking driven individuals for a full-time Gaming Associate position. This role is ideal for those who thrive in high-energy environments and enjoy challenges. As a Gaming Associate, you will be at the center of the action, utilizing your numerical skills and attention to detail. This hands-on opportunity is perfect for individuals looking to stay sharp and grow professionally. You will collaborate closely with casino personnel and dealers, handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. Your role will also involve fostering exceptional customer service by nurturing a positive and professional environment for guests and colleagues through effective teamwork with casino staff.
Requirements
- Must be 21 years of age or older
- Authorization to work in the U.S.
- Proficient in mental math (addition, subtraction, multiplication, and division)
- Open availability for the casino's 24/7 hours of operation
- Ability to pass a lifetime background check, credit check, and drug screen for state licensure
- Able to sit or stand at a gaming table for 3 to 4 hours at a time
- Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping)
- Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location)
- Able to see, speak, and hear clearly during gameplay
- Has necessary vision capabilities: close, distance, color, peripheral, and depth perception
- Comfortable with direct communication and giving corrections when needed
- Able to stay focused and manage stress effectively in fast-paced, high-pressure environments
Nice To Haves
- No experience necessary, as comprehensive paid training is provided.
Responsibilities
- Handling casino chips
- Verifying game fairness and accuracy
- Promptly reporting any suspicious activity
- Fostering exceptional customer service
- Nurturing a positive and professional environment for guests and colleagues
- Teamwork with casino staff
Benefits
- Comprehensive Paid Training
- Pay Raises based on mastering new games and honing skills
- 401(k)
- Student loan assistance
- Fully-covered health insurance
- Vision and dental plans
- Paid time off
- Team activities
- Ability to work on multiple games
- Opportunities for growth
- Opportunities to give back through the Knighted Neighbors program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
