Gameday - Gate Ambassador

Houston Texans • Houston, TX

3d • Onsite

About The Position

The Houston Texans is looking for players who want to make an impact on the Team. We scout for players who are innovative, passionate, accountable, and those who are willing to work as a team player to contribute to the achievement of the Houston Texans' goal of becoming the most respected and most valuable professional sports franchise in the world. Qualified candidates interested in beingνας considered for available positions should complete the online application as well as upload a resume. The Houston Texans are seeking an individual for the position of Gameday - Gate Ambassador. Our Texans Teammate Habits: Dedication to the team, Be adaptable, Passion for work, Win with integrity, Own the outcome. Culture: We attract the best and brightest professionals by nurturing core ideals such as character, hard work, discipline, and teamwork. We reward performances and demand a total commitment to excellence and a will to win in everything that we choose to do. Job Function: Interact with guests at Texans and LSSE games/events to ensure the highest level of customer service is being provided during the entry process.

Requirements

• Effective verbal, written and interpersonal communications.
• Possess excellent attention to detail.
• Hospitality driven.
• Must have a positive attitude and ability to deliver world-class service with a smile.
• Ability and internal drive to demonstrate a winning attitude and a strong work ethic in the performance of all job responsibilities.
• Must have the ability to anticipate needs, assess situations and act accordingly.

Nice To Haves

• High School Diploma preferred.
• Customer service experience preferred.

Responsibilities

• Available for all LSSE Houston Texans games and events.
• Knowledge of the gameday ticketing system but not limited to proper knowledge of iPhone/Android and utilizing the Texans App/Account Manager.
• Assist guests with finding their tickets in the Texans app/account manager and anticipate guests needs/questions to be most efficient when entering the event.
• Be welcoming and friendly to all guests that come in.
• Exhibit a fun, friendly, guest service-oriented attitude and professional appearance; consistently providing exceptional customer service to all guests.
• Maintain a working knowledge of stadium operations and procedures to effectively assist with general questions.
• Perform various other tasks that may be assigned from time to time by the Guest Experience and Ticketing department.
• Position requires routine face-to-face personal interaction with other Club personnel and fans at NRG Stadium and/or NRG Park during Houston Texans football games and other Club events; therefore, job responsibilities must be physically performed in the Club offices and/or at NRG Stadium/NRG Park as may be assigned and not in a telecommuting manner.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED