Gameday Assistant/Flight Crew

Rochester Knighthawks•Rochester, NY
•Onsite

About The Position

The Rochester Knighthawks, owned by Seneca Holdings, are seeking Gameday Assistants/Flight Crew in Rochester, NY, for the 2025–26 season, which runs from November through May. The role supports game-day production and in-arena operations, including show preparation, promotions, entertainment, fan engagement, video board content, music cues, and sponsorship activations. Assistants also work with marketing and social media teams to capture content and engage fans, support community and youth lacrosse events, contribute ideas to improve the fan experience, and assist with general office and event logistics. This position offers hands-on experience in sports event production and marketing, mentorship from professionals in sports and live entertainment, portfolio and networking opportunities, and behind-the-scenes access to National Lacrosse League game operations. The role is suited to someone enthusiastic about sports and live events, reliable, detail- and deadline-oriented, eager to learn, and comfortable in a fast-paced, high-energy, collaborative environment. The schedule may require nights, weekends, and holidays.

Requirements

  • Be a college student pursuing a degree in sports management, communications, marketing, broadcasting, or a related field, or a recent college graduate.
  • Be enthusiastic about sports, live events, and teamwork.
  • Be reliable, detail- and deadline-oriented, and eager to learn.
  • Be able to work nights, weekends, and holidays as required by the team schedule.
  • Be comfortable in a fast-paced, high-energy environment.
  • Have excellent communication skills and a positive, can-do attitude.

Responsibilities

  • Assist with game-day production, including setup, show scripting, promotions, and entertainment elements.
  • Support in-arena operations, including on-field contests, crowd engagement, and mascot support.
  • Help run video board content, music cues, and sponsorship activations.
  • Work with marketing and social media teams to capture content and engage fans.
  • Provide event support for community appearances, player signings, and youth lacrosse programs.
  • Contribute ideas to enhance the fan experience and overall show atmosphere.
  • Support general office and event logistics as needed.

Benefits

  • Hands-on experience in sports event production and marketing.
  • Mentorship from professionals working in professional sports and live entertainment.
  • Opportunities to build a portfolio, network, and resume.
  • Behind-the-scenes access to National Lacrosse League game operations.
  • A fun, energetic team environment that values creativity and collaboration.
  • Competitive pay, benefits, and perks.
  • Flexible work-life balance.
  • Professional development opportunities.
  • Performance and recognition programs.
  • Medical, dental, vision, life, and disability coverage.
  • Voluntary critical illness, hospital, and accident benefit programs.
  • Health savings and flexible spending accounts.
  • 401(k) retirement plan.
  • Paid leave programs for eligible full-time employees.
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