Game Specialist

Brightstar Lottery•Lakeland, FL

5d•$39,848 - $103,002•Onsite

About The Position

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com. Overview As a Game Review Specialist II, you will support Brightstar Lottery’s Account Services team by ensuring the accuracy and quality of lottery game production from pre-execution through final delivery. You will play a key role in auditing game components, validating data, and maintaining compliance with customer and regulatory standards, while also mentoring team members and driving process improvements. This role will be onsite, located in Lakeland, Florida.

Requirements

Associate degree in a related field or equivalent experience
2+ years of experience in process or project management
2+ years of auditing, proofreading, or quality assurance experience
Strong organizational, time management, and prioritization skills
Proficiency in Microsoft Office (especially Excel) and Adobe Acrobat
Advanced attention to detail with strong mathematical and analytical abilities
Effective communication skills and the ability to collaborate across teams
High level of professionalism, integrity, and discretion with confidential information
Capacity to work independently and meet deadlines in a fast-paced environment
Ability to read, write, and communicate effectively in English is required

Nice To Haves

Bachelor’s degree in business, marketing, finance, printing, or a related field
Experience in the lottery, gaming, or printing industry
Familiarity with systems such as GMS or WebCenter
Multilingual capabilities

Responsibilities

Review game artwork, revisions, and working papers to ensure completeness and accuracy
Audit prize structures and game data for mathematical accuracy and alignment across systems
Monitor production processes to ensure compliance with customer requirements and timelines
Validate job tickets, contract proofs, plate proofs, and printed materials against specifications
Review software data, barcodes, and symbols to ensure proper game functionality
Lead training efforts and serve as a subject matter expert for Game Review processes
Support audits, documentation, and post-execution deliverables for internal and external stakeholders
Collaborate cross-functionally to resolve production issues and improve processes
Other duties as assigned