Game Runner

BEAT THE BOMB•Washington, DC

23d•Onsite

About The Position

BEAT THE BOMB is the next generation of immersive group entertainment, where customers step into real-life video games. They use an innovative digital, interactive game system to reimagine the intersection of technology and human social connection. In their classic Mission experience, teams wearing hazmat suits go through a series of interactive game rooms, including a laser maze, before facing the World's Largest Paint, Slime, and Foam Bomb! Their original Brooklyn location opened in 2018, and they now have locations in Atlanta, Washington D.C., Philadelphia, Charlotte, Houston, and Denver. They've hosted over 500,000 players, including hundreds of corporate team building outings, school groups, and non-profit organizations. Beat The Bomb is one of the highest rated experiences in all 5 markets. They offer a full range of special event services including STEM Camps, Kid and Adult Birthday parties, Corporate Tournaments, and Bachelorette parties. They also have a virtual team building platform called Beat The Bomb Virtual, serving remote teams across the globe. Their #1 goal is to ensure every player has a BLAST! The DC location, opened in February 2023 in Ivy City, is over 10,000 square feet and offers classic Mission experiences with glass-walled bomb rooms, 7 immersive arcade lounges ('Game Bays'), street food and a full selection of beer, wine, cocktails & signature slushies at The Bomb Bar, a beer garden with sports viewing, and several dedicated private event spaces for large groups. The Bomb DC has already emerged as one of the highest rated experiences in DC with over 5,000 5-star reviews on Google and has welcomed nearly 50,000 customers in less than 6 months. A Game Runner will help in creating a one-of-a-kind experience for both Beat The Bomb's customers and fellow team members. Beat The Bomb Game Runners must be adaptable, working both Front of House (FOH) and Back of House (BOH) roles, understanding all elements of the Beat The Bomb operation.

Requirements

Embodies Beat The Bomb's Values: Bring Positivity, Take Responsibility, Build The Future, CREATE THE FUN
Isn't afraid to get messy
Is great with groups and excels in commanding groups of all kinds (birthdays, corporate teams, family reunions and beyond)
Has an interest in live experiences / digital gaming
Loves people and thrives when engaging with others (teammates and customers alike)
Is the ultimate teammate, ready to jump in and help wherever and whenever necessary
Has a strong aptitude for technology and/or an interest and excitement to learn
Is solution oriented
Remains calm when faced with external pressures
Is friendly, outgoing and inclusive
Is a weekend warrior (must be available to work weekends)
Doesn't mind physical activity (paint buckets can weigh up to 50 lbs)

Responsibilities

Always make customers feel welcome, and excited to be at Beat The Bomb
Ensure all game rooms are prepped, tested and ready for gameplay
Assist Managers with customer check-in as needed
Make sure customers are properly set up for the game in a timely manner
Make sure all customer areas are presentable and clean (Game Rooms, Bathroom, Party Room)
Always offer to help capture the moment with customers whenever you can (Pictures!)
During downtime, always ask, "where else can I help?"
Assist teams with suits, onboarding and waivers
Start a team in the game if needed
Ensure Bomb Rooms are set up to start the day and prior to each team's entry into the bomb room
Maintain a safe environment and facilitate a safe experience for our customers and fellow team members
Engage and have fun, then engage again and have more fun...with our customers!
Assist Front of house team members with getting teams set up