Game Enablement Analyst

Light & Wonder • Montreal, QC

5d • Hybrid

About The Position

Light & Wonder is the global leader in cross-platform games and entertainment. The company brings together 5,000 employees from six continents to connect content between land-based and digital channels with unmatched technology and distribution. Guided by a culture that values daring teamwork and creativity, Light & Wonder builds new worlds of play, developing game experiences loved by players around the globe. The company’s Infinity platform powers the largest digital-gaming network in the industry. Light & Wonder is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. The Game Enablement Analyst is responsible for ensuring the operational accuracy, readiness, and delivery quality of all game content configurations across providers and markets. They work closely with internal teams, external providers, and market owners to support seamless onboarding, configuration, and release of games, ensuring all content meets business requirements.

Requirements

• Strong interpersonal and influencing skills
• Proactive, positive, collaborative attitude
• Ability to make decisions under pressure
• Clear communicator — able to translate technical details simply
• Customer‑focused mindset
• Naturally curious; asks the right questions to diagnose issues
• Analytical thinker with solid problem‑solving skills
• Committed to simplicity and continuous process improvement
• Excellent organizational skills; strong attention to detail
• Resilient and adaptable in a fast‑paced environment
• Strong written and verbal English communication skills

Responsibilities

• Own provider onboarding tasks and maintain strong communication channels with assigned providers, ensuring consistent, accurate information exchange.
• Review and validate game metadata, configuration inputs, and operational readiness checks for each release.
• Serve as Market Owner for designated jurisdictions
• Coordinate content‑related queries across Release Management, Integrations, Partner Management, and Compliance to ensure smooth game launches
• Track and maintain data accuracy across internal tools such as the roadmap portal and Infinity Gateway; escalate discrepancies proactively.
• Support onboarding and training activities for new providers, ensuring they understand processes, workflows, and expectations.
• Identify workflow gaps, inefficiencies, and recurring issues, contributing to continuous improvement initiatives across Game Enablement Operations.
• Collaborate with the team to implement revised JIRA workflows, tooling updates, and process improvements.

Benefits

• Competitive benefits
• an open and supportive environment
• a modern and exciting workplace
• The opportunity to interact with global teams on a regular basis
• the possibility to switch teams and projects as you and our business continues to develop and grow.
• Exciting projects with opportunities for creating positive change to our game engineering ecosystem.
• a stunning work location
• flexible working
• guidance and development skills you need to progress quickly and enhance your career.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees