Bakersfield Condors Game Day Event Staff

Bakersfield CondorsBakersfield, CA
10d$17Onsite

About The Position

The Condors pride themselves on being “One Team,” with a collaborative work environment that provides opportunity, growth, and enjoyment across the organization. We love what we do, why we do it, and who we do it for. A pillar of the community for over 26 years, in a city that is heavily invested in the team, the Condors are one of the most successful minor league sports franchises. Bakersfield, California is a city in the southern Central Valley with easy access to the coast, mountains, and desert alike. Experience the “small town feel” with big city amenities in one of the fastest growing cities in the country. There is a reason that more people are moving to Bakersfield than out of it! Home to Cal State Bakersfield and the Condors. The Condors play in downtown’s Mechanics Bank Arena, central to every corner of town. We are looking for great team members to join our Game Day Staff! This is a Part-Time position focused on executing all things "Condors" on game and event nights, from Merchandise, to Promotions Team, to Mascot Support, and much more.

Requirements

  • Additional hours for set up and tear down of concourse merchandise stands pre-game and post-game
  • Capable of lifting and moving products
  • Ability to effectively communicate with co-workers, subordinates, and fans in a professional manner
  • Able to complete basic math calculations when filling out merchandise inventory information or dealing with customer transactions
  • Able to handle minor complaints and suggestions from our guests in a calm and professional manner
  • Able to learn and operate a cash register and credit card machine quickly and efficiently at the same time as interacting with customers
  • Experience working in a face to face or customer service role preferred
  • Ability to greet fans with the highest level of enthusiasm and energy
  • Must be comfortable approaching fans and engaging in conversation, especially when finding intermission contestants
  • Must be comfortable in front of large crowds and in one-on-one settings interacting with fans and providing exceptional customer service
  • Ability to participate in on-ice activities
  • Ability to closely follow a promotions script
  • Must be available for all Condors home games of the 2025/2026 season
  • A bodyguard should have a good professional attitude and situational awareness

Responsibilities

  • Actively engage with fans on the concourse and promote the Bakersfield Condors brand and merchandise
  • Handle monetary transactions
  • Maintain retail presentation standards and restock merchandise items as needed
  • Present excellent sales service to ensure customer satisfaction
  • Provide assistance and information about products
  • Perform other duties as assigned by the Game Day Manager and Merchandising Manager
  • Escort mascot around the arena
  • Protect the costume and person from harmful acts
  • Assure that mascot appears to promotions on time
  • Time management pre-game and in-game mascot appearances
  • Be assertive and outgoing
  • Sell foam pucks during the first two periods
  • Part of on-ice promotional team during intermission
  • Assist in the clean-up of Chuck-A-Puck’s during the intermission
  • Handle cash transactions
  • Assist with arena clear outs on certain nights
  • Supervise children in Kids Club area
  • Prevent problems and resolve conflicts as needed
  • Share information with fans about the Kids Club and what it includes
  • Handle cash transactions when Kids Club Memberships are purchased
  • Assist with arena clear outs on certain nights
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