On-call Game Day Assistant, Facilities & Event Management

Santa Clara University•Santa Clara, CA

1d•$15

About The Position

Positions assist the Director of Facilities and their designees in event operations for the Santa Clara University Athletic Department. Responsibilities vary, but include greeting patrons and general event management.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.
Interest in gaining knowledge about intercollegiate athletics
Enjoys sports
Self-motivated, flexible and energetic
Willingness to work nights and weekends

Responsibilities

Be a representative of Santa Clara University.
Be gracious and welcoming to all patrons of our events.
Respond to requests politely and quickly
Always behave, dress, and act in an upstanding manner.
Fulfill their assigned duties with professionalism.
Serve as usher, or general event manager at athletics events
Understand and be clear of your role at the event.
Work with event administrator with any problems.
Assist with crowd control issues and other urgent requests.
Other duties as assigned
Recommends initiatives and implements changes to improve quality and services.
Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices.
Maintains contact with customers and solicits feedback for improved services.
Maximizes productivity through use of appropriate tools; planned training and performance initiatives.
Researches and develops resources that create timely and efficient workflow.
Prepares progress reports; informs supervisor of project status; and deviation from goals. Ensures completeness, accuracy and timeliness of all operational functions.
Prepares and submits reports as requested and required.
Develops and implements guidelines to support the functions of the unit.