Ticket Office Event Day Staff

THE KRAFT GROUP•Flower Mound, TX

5d•$15 - $18•Onsite

About The Position

This position will support and assist the Ticket Office with the game day ticket office operations. Staff member should have outstanding interpersonal skills, operate with the highest integrity and have strict attention to detail.

Requirements

Strong Customer Service skills
Keen attention to detail
Ability to work under pressure and in a fast paced setting
Able to take and relay instructions
Experience handling and balancing cash
Ability to multi-task
Reliable transportation to and from Gillette Stadium

Responsibilities

Event days with strong focus on customer interaction and service
Customer Service: Assist customers with lost tickets and other customer service related issues
Sales: sell tickets on Ticketmaster Host and/or Archtics Systems during event walk-up
Will Call: Distribute will call and troubleshoot/manage customer expectations when issues arise
Mobile Ticketing Gate Support: assist guests with any mobile ticketing issues at stadium entrances
Understand all aspects of Ticket Office policies
Provide positive, friendly, and timely service to all guests
Ability to work evenings and weekends
Year round event opportunities
Potential for office hours during our busy times of the year
Special projects and assignments as business dictates