Ticket Office Assistant

Texas Rangers • Arlington, TX

5d

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Ticket Operations Assistant is a part-time position that provides support to the Ticket Operations staff by assisting with daily office functions and responding to a high-volume of requests and demands on game days and non-game days. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Nice To Haves

• Passion to work in the Sports Industry.
• Must be able to work well with a diverse group of peers.
• Ability to handle multiple tasks and pay attention to detail.
• Ability to handle a fast-paced environment.
• Excellent interpersonal and customer service skills.
• Basic math and computer skills.
• Ability to lift, push, pull, and/or carry up to 50lbs.
• Willingness to work weekends, games, events, and some holidays throughout the 2026 season from January through October.

Responsibilities

• Answer and respond to incoming phone calls from season ticket holders, ticket purchasers and sales staff.
• Lead support for fans using MLB ballpark App.
• Assist Box Office and Phone Room Managers with day-to-day operations.
• Assist guests by resolving ticket purchase errors.
• Secure payment for ticket sales and process distribution of tickets.
• Process and execute game tickets requests.
• Box Office and Phone support for non-baseball related events held at Globe Life Field.
• All other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees