Game Day Brand Ambassador & Family Experience Representative
About The Position
i9 Sports is looking for a high-energy, outgoing, and kid-friendly Game Day Brand Ambassador & Family Experience Representative to help create an amazing experience for our players and families. This is not a sit-behind-a-desk customer service position. We are looking for someone who loves being around people, can bring energy to a sports venue, enjoys interacting with children and parents, and is comfortable being one of the faces of i9 Sports on game day. You may be welcoming families, helping answer questions, creating excitement at the fields or courts, assisting with special events, taking photos and videos, engaging with players, representing i9 Sports in the community, or even putting on our mascot costume and bringing the character to life! If you are energetic, positive, confident talking to people, and aren't afraid to be a little silly to make a child's day, we want to meet you.
Requirements
- Saturday and Sunday availability is required
- Must be able to work outdoors for extended periods
- Must be comfortable working in Texas weather conditions, including heat
- Must be able to stand and walk for extended periods
- Must be comfortable working around large groups of children and families
- Must have reliable transportation to assigned locations
- Must have reliable communication and respond promptly to scheduling needs
- Must maintain a professional and family-friendly appearance and attitude
- Must be willing to complete any required background screening before working around children
Nice To Haves
- Prior experience in customer service, hospitality, public relations, promotions, youth sports, childcare, entertainment, events, or marketing is preferred
Responsibilities
- Be a positive, energetic spokesperson for i9 Sports during weekend programs and special events
- Welcome parents and players as they arrive and help create a fun, organized game-day atmosphere
- Provide friendly, professional customer service to families
- Answer basic questions and help direct parents to the appropriate staff member when needed
- Engage with children and families throughout the day
- Help promote i9 Sports programs, upcoming seasons, camps, clinics, and special events
- Assist with community outreach and promotional events
- Take appropriate photos and short videos of game-day activities for marketing and social media
- Help create memorable experiences for players, including celebrations, contests, giveaways, and special activities
- Wear and perform in an i9 Sports mascot costume as needed
- Help maintain a positive and professional i9 Sports presence at every assigned venue
- Communicate parent feedback, concerns, and opportunities to management
- Assist the operations team with light game-day support when needed
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
