Game Day Associate Role

ASM Global•Denver, CO

23h•Onsite

About The Position

This posting will be open till 10/1/26 or filled. The Game Day Associate will be responsible for providing an exciting, positive, and fun environment for diverse team and fan bases. This role involves direct customer interaction, sales, and operational tasks within a retail or customer service environment, specifically supporting events at the arena or stadium.

Requirements

MUST BE FLEXIBLE AND ABLE TO WORK EVENTS, INCLUDING LATE NIGHTS, WEEKENDS AND HOLIDAYS INLCUDING CHRISTMAS AND OTHER HOLIDAYS.
Honesty and integrity in all actions and language with the ability to engage diverse fan groups
Must be able to take constructive feedback, make necessary changes, and improve performance
Excellent customer service and selling skills
Accuracy in open & close procedures along with accuracy in cash handling
High School diploma, GED, or equivalent experience in retail or customer service environment
Innovative & self-starter, who can work independently and as part of a team
Availability for 35-40+ hours per week, flexible to assist in other areas as needed.
Flexibility in Duties & responsibilities as needed in other areas

Responsibilities

Provide an exciting, positive, and fun environment for our diverse team & fan base
Greet guests & ascertain their interest, so you may make sales recommendations in Store and via phone if necessary
Excellent accuracy when using POS systems
Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
Present merchandise to increase sales with add on items
Must be able to describe merchandise features, benefits, and explain use
Keep current on promotions & sales in store: and events at the arena or stadium
Maintain inventory, merchandise placement, and accurate counts. Assist in inventory
Continually increase knowledge of products, facility, and all events held at Ball Arena & Dick’s Sporting Goods Park
Must be able to read & implement plan-o-grams
Assist with store set-up and the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures
Operate the Point of Sale (POS) system to process customer transactions accurately and efficiently while safeguarding customer information by adhering to data protection policies and procedures
Complete other related duties, tasks, and responsibilities as required and assigned by supervisor/ manager
Must be able to remain standing for long periods of time, bend, stoop, lift up to 50 pounds, reach up over your head to stock top rows, hear and communicate with guests in English, work in loud and crowded environments.