Gallery Host I, Part-Time Temporary

DENVER ART MUSEUM INC•Denver, CO

2d•$19 - $24•Onsite

About The Position

Gallery Host I is positioned throughout galleries and other public areas of the Denver Art Museum. They keep people and objects safe, make all visitors feel welcomed and well cared for, and help visitors experience the museum in ways that will engage, delight, and inspire them. This position reports to the Senior Manager of Visitor Operations.

Requirements

Minimum of a high school diploma or GED.
Applicants should be 18 or older.
Solid interpersonal and communication skills
Ability to focus and be vigilant in a busy environment and self-regulate during periods of slower activity.
Proficient with basic iPad and computer functions
Ability to interact effectively and diplomatically with diverse groups of people, including visitors, staff, and volunteers.
Able to read, understand, follow, and apply all Denver Art Museum policies.
Able to work well in both team and independent settings.
Ability to walk and/or stand on post in galleries for long periods of time.
Clearly hear a normal conversation, or radio traffic in a typical gallery environment.
Ability to lift and operate/discharge a 10lb fire extinguisher.
Ability to climb building stairs for emergency and evacuation purposes.
Ability to see distance and space relationships.
Ability to see peripherally; the ability to distinguish and identify different colors preferred.

Nice To Haves

Knowledge of museums and art/art history encouraged.
Spanish Bilingual and Multilingual applicants are strongly encouraged.

Responsibilities

Diligently provide customer service to the diverse community of visitors.
Ensure that the artwork is not touched or damaged.
Engage and interact with visitors in the galleries.
Answer visitors’ questions and provide information and tools to enhance their experience at the museum.
Complete provided trainings and maintain basic knowledge about the museum’s collections, exhibitions, programs, activities, buildings, and etiquette.
Uphold museum policies and handle difficult visitor situations with poise, respect, and diplomacy.
Attend daily team meetings.
Follow museum procedures to respond to and report accidents, injuries, suspicious activity, and hazardous situations.
Understand the DAM’s safety policies and emergency procedures and be ready, willing, and able to assist with evacuations and other emergency situations.
Communicate timely and effectively with the leadership team through email, two-way radio, or in-person meetings.
Check email and other team communication platforms daily.
Available to work a flexible schedule based on the museum’s staffing needs, including availability on both weekend days and evenings as needed.
Consistent usage of the Racial Equity Lens in day-to-day operations.