Gallery Bar Busser

Millennium Hotels and Resorts•Los Angeles, CA

6d•Onsite

About The Position

Join the Team at The Biltmore Los Angeles At The Biltmore Los Angeles, hospitality is defined by timeless elegance, rich history, and exceptional service. Every interaction is an opportunity to deliver a memorable guest experience rooted in tradition and excellence. About The Biltmore Los Angeles Located in the heart of downtown Los Angeles, this historic landmark hotel is known for its iconic architecture, grand ballrooms, and legacy of hosting world-class events. The property serves as a premier destination for business travelers, group events, and leisure guests seeking a distinctive experience. As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach. At Millennium, we are guided by our core values: Passion for Hospitality – Delivering meaningful and memorable guest experiences Entrepreneurial – Taking ownership and acting with agility Innovation & Progressive – Continuously improving how we operate and serve Solutions & Results Oriented – Staying adaptable and focused on results These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams. About the Role: Banquet Barback As our Banquet Barback, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment. This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results. Your Impact You will support day-to-day operations, support team performance, and ensure service standards are consistently delivered. You’ll act as a bridge between leadership and frontline teams—driving accountability, engagement, and results. What You’ll Be Doing Operations & Execution Ensure smooth, efficient operations aligned with brand standards Identify opportunities for innovation and continuous improvement Deliver consistent, high-quality results in a fast-paced environment Guest Experience Deliver exceptional service rooted in passion for hospitality Anticipate needs and respond with a solutions-first mindset Create memorable, personalized experiences for every guest Team Collaboration Work collaboratively across teams to achieve shared goals Communicate effectively and contribute to a positive work environment Support a culture of respect, energy, and accountability Compliance & Standards Follow all company policies, safety standards, and procedures Maintain accuracy in processes, reporting, and documentation Uphold a culture of accountability and operational excellence

Requirements

Passion for hospitality and delivering exceptional service
Strong communication and interpersonal skills
Ability to work in a fast-paced, dynamic environment
Solutions-oriented mindset with attention to detail
Flexibility to work varied schedules, including evenings, weekends, and holidays
Previous restaurant, bar, banquet, or hotel experience preferred.
Knowledge of basic food and beverage service and table-setting standards.
Ability to safely handle and transport plates, glassware, trays, and service equipment.
Ability to maintain cleanliness, sanitation, and organization of guest and service areas.
Strong teamwork and communication skills when supporting servers, bartenders, and kitchen staff.
Ability to work efficiently in a fast-paced, high-volume environment while maintaining attention to detail.
Ability to stand, walk, bend, lift, carry, and push/pull equipment for extended periods.
Flexible availability, including evenings, weekends, holidays, and special events, with a professional and guest-focused approach.

Responsibilities

Assist with setting up and resetting tables, chairs, glassware, silverware, napkins, and other dining supplies.
Clear and clean tables, bar areas, and service stations promptly and efficiently.
Assist servers and bartenders with food and beverage service, including running items to guests.
Replenish glassware, plates, utensils, napkins, condiments, and other supplies throughout service.
Maintain clean, organized, and sanitary guest and service areas in accordance with hotel standards.
Transport and properly handle dirty dishes, glassware, trays, and service equipment.
Support the team during high-volume periods, special events, and guest functions as needed.
Provide professional, courteous, and attentive support to guests and the Gallery Bar team while following all hotel safety and sanitation standards.