Gallery Associate

North Carolina Museum of Art Foundation • Winston-Salem, NC

2d • Onsite

About The Position

The Gallery Associate is the primary point of contact for visitors, playing a crucial role in creating a positive and welcoming atmosphere. The Gallery Associate is responsible for executing daily front-of-house operations, welcoming visitors, supporting exhibitions and events, and executing basic administrative and sales tasks.

Requirements

• A high school diploma
• Exceptional customer service and communication skills, cultural sensitivity
• Ability to stand or remain alert on the gallery floor for long periods, comfortably navigate stairs, and lift or shift objects ranging anywhere from 20 to 50 lbs.
• Comfort using basic point-of-sale systems, database management tools, spreadsheets, and scheduling apps

Nice To Haves

• 1–2 years of experience in retail sales or customer service preferred
• Proficiency in arts and culture preferred

Responsibilities

• Greet gallery guests; answer questions regarding current exhibitions, artists, and pricing; and maintain a welcoming, interactive atmosphere aligned with the Museum’s mission and retail goals.
• Maintain physical surveillance of public spaces to protect works of art from theft, accidental damage, or touching.
• Manage opening and closing procedures (turning on lights, deactivating alarms, adjusting furniture), monitor guest attendance, and maintain a welcoming and comfortable environment through light cleaning.
• Process artwork and retail transactions via Square, sell tickets and membership via Tessitura, and answer phone calls.
• Assist with merchandising and inventory strategies.
• Assist in executing special events in the gallery and off-site, like exhibition openings, concerts, education events, and artist talks, serving as bartender as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED