Gérant(e) beauté

Shoppers Drug Mart•Brossard, QC

3d•Onsite

About The Position

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. SUMMARY: To manage resources of the Beauty department in order to maximize and achieve sales targets. The ideal Beauty Manager will: Drive a Passion for Results – Provide Thought Leadership – Analyze and solve problems - Engage our People – Build collaborative relationships - Demonstrate Personal Leadership and Build trust.

Requirements

Sales experience with a proven track record of achieving sales goals
Cosmetic experience
Effective verbal and written communication skills
Customer service oriented
Previous experience in leading a team

Responsibilities

Utilizes corporate Sales Tracking Tools and Dashboard to set sales goals and to meet targets
Sells to customers and coaches / mentors staff in selling skills
Ensures sales maximized through developing effective sales techniques
Ensures staff achieve productivity objectives
Always put the Customer first and provides superior customer service
Monitors and communicates CSI survey results and objectives with team members
Actively models the desired behavior with eClienteling to provide superior customer service
Books appointments for events and manages annual incremental event schedule
Promotes products through marketing and encourages use of the PC Optimum program
Ensures staff are trained to beauty sales standards
Mentors, coaches, trains, and motivates staff
Creates an environment where “selling is fun”
Prepares performance appraisals in association with Front Store Manager
Articulates and demonstrates “Blue Culture Principles” and C.O.R.E Values”
Fosters an environment that supports “Blue Culture Principles” and “C.O.R.E Values”
Utilizes corporate sales tools to continuously track Sales
Ensures Cosmetic Operating Standards are in place
Identifies “peak hours” and schedules shifts accordingly
Planning, Judgment and Decision Making
Independent thinking and decision making when dealing with issues related to customer’s needs
This position requires the ability to act upon tasks and goals outlined by management
Develops a yearly plan for personal development
Work in conjunction with the Associate-Owner and Front Store Manager