Futures Coordinator

Morgan & Morgan•Murfreesboro, TN

1d•Onsite

About The Position

Morgan & Morgan is seeking a Futures Coordinator to join its Futures Team. This is an onsite role requiring strong interpersonal skills, tactful communication, flexibility, and the ability to adapt under pressure. The coordinator prioritizes and follows up on requests, supports case quality and compliance, liaises with referral partners, and assists with clinical, legal, and special projects. The position requires a high degree of organization, customer-service orientation, confidentiality, and the ability to work in a high-volume, fast-paced environment.

Requirements

High school diploma.
At least 2 years of experience as a project coordinator, case manager, and/or administrative assistant.
Ability to interact with people at all levels of the corporate structure and prioritize competing demands in a high-volume, fast-paced environment.
Strong organizational and detail-oriented skills, exceptional leadership and interpersonal skills, and a strong customer-service orientation.
Excellent written and verbal communication skills, with fluency in spoken and written English.
Strong analytical and problem-solving skills.
Ability to multitask and handle high-stress, sensitive situations with a high degree of confidentiality.
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, as well as other word-processing, spreadsheet, database, email, and case-management software.

Nice To Haves

Legal and/or medical experience.

Responsibilities

Prioritize, coordinate, and follow up on incoming requests from legal staff and referral partners.
Recommend an appropriate course of action when applicable, or delegate requests based on subject matter, expertise, or the involved party.
Perform audits and case reviews, and handle quality metrics, incoming requests, vendor satisfaction, and internal compliance.
Provide regular updates and communicate with the Futures Team.
Act as a liaison between referral partners within the venue.
Support ongoing clinical, legal, and special projects at the direction of the Futures Team, ensuring deadlines and objectives are met.
Perform other duties as assigned and modified at the manager’s discretion.