Futures Client Services Specialist (24 hours)

IronBeam Inc•Chicago, IL

30d•Onsite

About The Position

The Futures Client Services Specialist will represent IRONBEAM, a CME Group Clearing Member and Futures Commission Merchant. The candidate will report directly to the firm’s Senior Management and will be responsible for the following as well as other duties as assigned: Essential Duties and Responsibilities: Assisting customers in a variety of issues. Risk management with futures and options trading, including executing trades. Executing orders for clients. Engaging with customers via phone, email, and chat. Assisting current customers on using our technology. Setting up customers with access to trading systems and troubleshooting trading software connection issues. Assisting with the firm's back office operations on an as-needed basis. Other duties as assigned.

Requirements

Commodities industry experience: 1 year minimum
Knowledge of futures and options industry is a must
Proficient in Outlook and Microsoft Office including Microsoft Excel
Understanding of industry trading platforms and technology on the back end
Strong communication skills and professional attitude
Strong analytical skills
Attention to detail
Ability to prioritize and complete tasks in a timely manner
Ability to multitask and remain organized during busy periods
Willingness to learn and take direction
Minimum of Bachelors degree in business related area

Nice To Haves

Series 3 Registration is preferred

Responsibilities

Assisting customers in a variety of issues.
Risk management with futures and options trading, including executing trades.
Executing orders for clients.
Engaging with customers via phone, email, and chat.
Assisting current customers on using our technology.
Setting up customers with access to trading systems and troubleshooting trading software connection issues.
Assisting with the firm's back office operations on an as-needed basis.
Other duties as assigned.