Fusus Camera Facilitator

Ashburn Consulting•Gaithersburg, MD

8d•Hybrid

About The Position

The Axon Fūsus Camera Facilitator will serve as the primary coordinator and technical liaison for all camera-related activities within the Axon Fūsus ecosystem. This role ensures that camera systems, feeds, integrations, and user configurations are properly onboarded, maintained, and aligned with agency operational requirements. The contractor will perform functions related to camera integration and onboarding, training and stakeholder support, and monitoring and quality assurance. This is a part-time role, working no longer than 20 hours per week.

Requirements

Experience with Axon Fusus, either as an end-user or an Administrator.
Ability to configure camera metadata, geolocation mapping, user permissions, and labeling standards within the Fūsus system.
Ability to perform camera health checks, status monitoring, and diagnostic reviews using the Fūsus dashboard tools.
Strong understanding of IP camera systems, including configuration, network connectivity, and video quality optimization.
Experience troubleshooting camera hardware, cabling, and network issues in the field or remotely.
Ability to diagnose and resolve issues related to camera connectivity, power, network routing, firewall rules, and bandwidth limitations.
Experience working with integrators, vendors, IT departments, or property owners to coordinate technical tasks.
Capable of conducting site assessments for camera placement, network readiness, and signal quality.
Understanding of video security principles, data privacy requirements, and secure network configuration practices.
Ability to apply organizational video retention, access control, and system security policies.

Responsibilities

Coordinate with property owners, IT teams, and integrators to onboard new cameras into the Axon Fūsus platform.
Validate camera compatibility, connectivity, and optimal placement for operational use.
Assist with installation scheduling, network setup, and configuration support.
Ensure all video feeds meet quality, security, and performance standards.
Provide recommendations for system optimization and camera coverage enhancements.
Provide onboarding sessions and training for stakeholders, businesses, and community partners with cameras being connected to the Axon Fūsus platform.
Develop easy-to-understand tutorials, guides, and support materials.
Serve as the point of contact for camera owners regarding troubleshooting and connectivity assistance.
Conduct routine audits of camera health, uptime, and feed performance.
Identify degraded video feeds and coordinate corrective action with stakeholders.
Maintain documentation of issues, resolutions, and recommended improvements.
Communicate frequently with program managers, technical leadership, and external partners.