Furniture Service Technician

The Dufresne Group•Winnipeg, MB

6d•Hybrid

About The Position

We have an exciting opportunity available for a Furniture Service Technician to join our Winnipeg Distribution Centre team, located at 230 Panet Road. The Dufresne Group is committed to investing in our team members.

Requirements

High School diploma with two years of hands-on experience in furniture repair, including upholstery, leather repairs, and wood refinishing.
Good computer skills with working knowledge of Microsoft Office products and the ability to learn in-house computer programs, including the in-house inventory management system.
Good verbal and written communication skills.
Physically able to lift and carry objects of 50 – 100 pounds.
Valid Class 5 Driver's License with clean Driver Abstract.
Able to conduct physical work in warm and cold conditions.
Comfortable with flexible schedule requirements, including evenings and weekends.
Available to work overtime as required.
Criminal Record Check is required.

Nice To Haves

Experience with other materials and color matching is a plus!
Previous warehouse experience is an asset.
Some exposure to working with solvents is an asset.

Responsibilities

Inspect furniture to determine if it needs parts replaced or if it’s repairable to top-notch condition.
Work your magic to restore damaged furniture to like-new conditions within a set timeframe, using proven techniques, including refinishing, re-upholstery, painting, etc. This includes wood, fabric, leather, and metal pieces.
Support guests with in-home repairs in a friendly and helpful way, listening to their needs and questions and responding quickly.
Understand and follow all safe work practices and rules, including WHMIS.
Document and complete service reports and paperwork, including inventory control information.
Support the Quality Control Coordinator in the completion of Product Issue Tracking (PIT)
Keep your service vehicle clean, organized, and stocked with repair materials, and communicate any issues (mechanical or otherwise) on the service vehicles.
Attend training on furniture service topics.
Inspect and validate the repair parts.