Furniture Project Manager

JLL•Chicago, IL

1d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Description | Project Manager The Furniture Project Manager serves as the day-to-day point of contact for the client within their designated regional responsibilities. This individual actively builds relationships with all key client’s JLL stakeholders tied to their region's sites. This role requires 25-50% travel to client sites within the assigned geographical territory.

Requirements

Bachelor's degree in project management, construction management, business administration/operations or interior design
3-5 years of practical experience in a similar role, preferably within the corporate real estate industry, logistics provider or furniture dealership
Strong background in ancillary furniture including warranty management, value engineered repair options, product knowledge, and furniture lifecycle management
Strong leadership skills with the ability to effectively manage a project
Excellent organizational and time management abilities, with a focus on delivering projects on time and within budget
Strong interpersonal and communication skills, with the ability to interact with clients and stakeholders at all levels
Proficiency in CAD or related program and Microsoft Office suite
Knowledge of furniture management best practices and industry standards related to specifications and technical coordination of furniture
Familiarity with architectural drawings, furniture and space planning concepts
Candidates must be authorized to work in the United States without sponsorship.

Responsibilities

Meet weekly with JLL Program Manager and client to review outstanding work orders and active projects
Respond to client requests (acknowledging email received, even if resolution follows) within 24 hours
Manage, coordinate, and track the following Work Orders, in coordination with regional service providers within your region relating to: Repairs, Reupholsteries, Seat utilizations/re-sets, Decommissions, Inventory/Assessments, New projects
Manage projects within geographical territories, maintaining schedule and budget updates on all initiatives including new furniture procurement, furniture replacements, reconfigurations, maintenance activities, and decommissions
Conduct site assessments to monitor furniture condition, performing on-site furniture audits quarterly for high-volume sites, and bi-annually for remaining sites
Coordinate and oversee regional service providers for furniture repairs and maintenance, facilitating repairs/replacements as needed based on audit findings and supporting implementation of preventive maintenance programs
Ensure consistent application of furniture standards across their regional locations, verifying adherence to established furniture standards and catalog for brand consistency
Coordinate all site logistics and onsite activities as required for defined scope of work
Issue project status reports following completion of field activities to client and JLL Program Lead
Offboard any decommissioned sites and associated assets from inventory based on asset status determination with the client
Conduct initial inventory/site intake for new sites and quarterly or bi-annual assessments of existing sites within your region
Prepare and issue assessment reports to client and for review and approval, proactively noting items and products that should be replaced or repaired
Update/create furniture plans for accuracy reflecting precise furniture layouts and counts
Submit work order tickets following on-site assessments in work order system
Ensure accurate inventory of warehouse and coordination of the deployment of assets to/from warehouse
Manage reporting tools (decision/approval logs/project status reports/project minutes)
Receive final, approved bill of material from client and process for order entry (if applicable)