Furniture Installation Supervisor

The Suddath Companies•Wilsonville, OR

13d•Onsite

About The Position

The Furniture Installation Supervisor oversees the crew and move process specified in a commercial job scope of work. The supervisor acts as the point of contact with the client, directs the order and assignment of work duties, and coordinates with the company sales and operations staff. Suddath is a growing and financially stable company with a 100+ year reputation for excellence, dedicated to promoting a culture that thrives on inclusion and diversity. We offer a caring, family environment while providing relocation and logistics services globally.

Requirements

Experience working in a computerized inventory management system.
Strong work ethic and ability to multitask.
Good oral and written communication skills.
Strong organizational skills and attention to detail.
Excellent people skills; ability to work with both internal and external customers.
High energy and enthusiasm, with a strong desire for self-improvement and advancement.
Ability to work nights and weekends.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports.
Ability to speak effectively before groups of customers or employees of the organization.
Excellent written and verbal communication skills.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Strong knowledge of Microsoft Office Suite, and the ability to learn and effectively use software applications such as move management, accounting/billing, HRIS (Human Resources Information System), timekeeping and other applications used in the performance of job duties.
Ability to prioritize and re-prioritize as situations and needs change throughout the workday.
Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work.
Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.
Specific vision abilities required by this job include close vision and ability to adjust focus.

Nice To Haves

Forklift certified
Driver qualified preferred but not required
Commercial furniture installation/facilities experience preferred

Responsibilities

Supervise O&I staff on job sites as directed.
Assist with the dispatch of commercial crews.
Works with dispatch and operations to develop a schedule based upon workload.
Act as liaison between Suddath’s crew and commercial customers.
Supervise, document, and communicate job changes to appropriate parties.
Perform on-site customer demonstrations and coaching.
Set up labeling and placard systems for commercial relocations.
Serve as on-site project supervisor.
Perform Quality Control (QC) visits; set and monitor work performance standards.
Follow IOMI training methods and guidelines.
Perform pre-move and post-move walk-throughs for commercial projects.
Work with warehouse staff to ensure accurate inventory when removing or adding to customer inventory.
Work to ensure accurate equipment and material counts.
Act as liaison between sales, operations, and crews.