Furniture Assembly Supervisor

Kaplan Early Learning Company•Winston-Salem, NC

4d•Onsite

About The Position

Kaplan Early Learning Company is seeking to hire a Furniture Assembly Supervisor (on-site). For over 50 years, Kaplan Early Learning Company has been a champion for children. From our research-based curricula to enriching classroom environments and innovative technology solutions, Kaplan's products and services inspire a lifelong love of learning in children and educators. At Kaplan, we come to work every day knowing that we are making an impact on children, families, and educators not only in our local communities, but around the world! We are a national leader in the early childhood educational market, and we remain focused on what makes our organization different - Our People! If you are looking to join an organization where your talents are recognized, we're the team to join. It's often said when you join the Kaplan team you never want to leave - so prepare yourself to partner with a passionate staff who celebrates an average tenure of 15 plus years!

Requirements

2–5 years of experience in production, assembly, or warehouse operations.
Prior experience supervising or leading teams in a production or operational environment.
Strong organizational and time-management skills.
Ability to actively participate in a team-based environment.
Analytical ability to identify trends, issues, and improvement opportunities.
Effective interpersonal and communication skills across multiple organizational levels.
Proficiency with Microsoft Office products.
Demonstrated ability to create a safe, respectful, and trust-based atmosphere where employees feel valued and empowered.
Knows how to lead by example and consistently follow procedures and best practices to set a standard for the team.
Proven ability to provide clear feedback, recognize achievements, and address issues constructively.

Responsibilities

Effectively manage a team of 20–30 staff members by setting clear expectations for performance, policies, procedures, and safety.
Address staff concerns, performance issues, attendance, conflicts, and disciplinary actions promptly and professionally.
Execute the established furniture assembly production schedule in partnership with the Sr. Manager, Continuous Improvement – Distribution Center & Furniture Assembly.
Ensure system transactions and production activities are aligned to schedules to minimize downtime and labor inefficiencies.
Supervise daily assembly operations to meet weekly production goals, quality standards, and safety expectations.
Track production output, labor utilization, and key performance metrics; escalate issues and improvement opportunities as needed.
Engages the team to identify inefficiencies and enhance operational flow, efficiency, and quality.
Monitor quality performance, identify defects, and support root-cause analysis and corrective actions.
Support continuous improvement efforts by identifying process inefficiencies and participating in improvement initiatives.
Manage receiving schedules for containers, including unloading, receiving, put-away of raw materials, and required PeopleSoft inventory updates.
Maintain accurate inventory records for assembled goods in Warehouse C.
Coordinate with Warehouse B to ensure assembled inventory is available to meet shipping and order demand.
Support the Returns Department by coordinating repairs of returned products for factory second sales.
Respond to internal customer needs (Customer Support, Key Accounts, Sales) related to packaging issues, repair parts, or missing hardware.
Collaborate with packaging and box vendors to ensure packaging standards support product protection and reduce damage and returns.
Coordinate pallet requirements and vendor communication as needed.
Ensure adequate stocking of assembly and packaging supplies (e.g., tape, filler) to prevent production delays.
Perform other duties as assigned.