Funeral Service Manager

Service Corporation International • Spokane, WA

41d • Onsite

About The Position

The Services Manager is responsible for providing the highest quality of service to our clients and their families while managing day-to-day operations and stimulating business growth. The Services Manager will lead team members to provide exceptional customer service, while building community relations to expand the location’s business. Neptune Society is the largest provider of affordable cremation services in the nation. Over the past 50 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity, care and respect. We understand that our team members are our greatest asset. In addition to a favorable work schedule unique to our industry, some rewarding benefits we provide include: A generous compensation package, which consists of a base salary + bonus potential Competitive health and wellness plans (medical, dental, vision, etc.) 401(k) with company match Paid Time Off (Vacation, Sick, Holiday and Personal time) Cell phone reimbursement Job-related training, tuition reimbursement, and career path development Company discounts, and more Work/Life balance Typically M-F schedule 8:30 AM to 5 PM Closed on major Holidays Our Funeral Services Manager is responsible for providing the highest quality of service to our families while managing day-to-day operations and stimulating business growth. Our managers get to focus on serving families and developing their team, not just managing budgets and expenses. The ideal candidate is a positive, results-oriented manager, who will lead team members to provide exceptional customer service, while building community relations to expand the location’s business. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI” refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

Requirements

• At least 2 years of managerial experience or 5 years of industry experience
• Bachelor’s Degree Preferred and completion of a diploma training program at a college or technical school specializing in Funeral Services
• A valid state Funeral Director licensure is required
• High level of compassion and integrity
• Ability to multi-task and set priorities

Responsibilities

• Provide the highest quality services and products
• Direct and control the operational activities of the location
• Expand the location’s business and manage costs to achieve annual financial and marketing goals
• Select, train and motivate location staff to service excellence
• Participate in community as a part of local promotional efforts
• Ensure the location’s operating practices comply with appropriate regulations and Company policies

Benefits

• A generous compensation package, which consists of a base salary + bonus potential
• Competitive health and wellness plans (medical, dental, vision, etc.)
• 401(k) with company match
• Paid Time Off (Vacation, Sick, Holiday and Personal time)
• Cell phone reimbursement
• Job-related training, tuition reimbursement, and career path development
• Company discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree