Funeral Home Transfer Care Specialist

Foundation Partners Group • Phoenix, AZ

11h • Onsite

About The Position

As a Transfer Care Specialist, you will be the first point of contact for families, responsible for transporting the deceased from various locations such as nursing homes, hospitals, residences, or coroner's offices to the funeral home. In this role, you must represent the funeral home with composure, compassion, and kindness, especially in challenging situations.

Requirements

• Must be at least 21 years old
• Ability to lift 100lbs safely
• Valid state-issued driver's license with a clear driving record
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Composure and compassion
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Ability to establish and maintain effective internal and external work processes

Responsibilities

• Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
• Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
• Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
• Ensure paperwork is completed correctly and timely per relevant laws and regulations
• Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
• Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees