Funeral Director

Service Corporation International•Missouri City, TX

2d•Onsite

About The Position

Our associates celebrate lives. We celebrate our associates. Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family’s wishes; company expectations; and local, state, or federal laws. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s).

Requirements

Graduated from an accredited school or college of mortuary science
Current Funeral Director license within the practicing state
Valid state driver’s license with an acceptable driving record
Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations.
Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
Ability to build professional and trusting business relations
Professional written and verbal communication skills
Public speaking skills with the ability to influence and gain consensus
Proficient using databases in automated processes
Proficient MS Office skills
Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps

Nice To Haves

Industry experience is preferred

Responsibilities

Facilitates funeral arrangement discussions with deceased next of kin.
Presides over visitation, funeral, and graveside services.
Ensures compliance with all mortuary, health, and vital statistics regulations.
Obtains or confirms deceased and family contact information.
Schedules Arrangement appointments and sends confirmations.
Performs removals or transfers adhering to company standards.
Cares for deceased in a respectful manner.
Updates removal status in proprietary software.
Greets next of kin and escorts to meeting space.
Initiates and facilitates Arrangements Conference.
Discusses available life insurance and benefits.
Promotes funeral, cemetery, and crematory services and merchandise.
Transitions Arrangement Conference to Funeral Services Counselor/Advisor.
Reviews and authorizes merchandise and service contract revisions.
Confirms authorization to proceed with service Arrangements.
Presides as Master of Ceremonies (MC) for services.
Visually inspects deceased and adjusts casket dressing, attire, or makeup.
Visually inspects Services Arrangements against contractual arrangements and family expectations.
Interacts with the family to fulfill death care requests.
Obtains leads for pre-need services while interacting with family and guests.
Performs a variety of event planning responsibilities including resource planning and ordering of music, flowers, or catering.
Produces MeM products (scanning photos, ordering memorabilia, creating electronic presentations, writing obituaries, creating on-line memorials).
Prepares event room including set-up of chairs, tables, flowers, guest books, and décor.
Post event cleans event space and stores items properly.
Identifies property in need of repair and delivers family memorabilia.
May perform a variety of attendant duties including parking lot attendant, driver, usher, pallbearer, or courier.
May attend community or charity events to represent and promote the location or market.
Works under general guidance and collaborates with peers or manager for assistance.
Ensures compliance with local, state, and federal regulations.
Takes the initiative to discuss assignments, expectations, priorities and deadlines.
Seeks guidance and coaching from manager.
Notifies manager when workload is light and volunteers for additional work.
Adjusts effectively to work within new work structures, processes, requirements or cultures.
Performs additional responsibilities as requested or assigned.