Funeral Director (Intern)
Fairmount Holdings Inc•Spokane Valley, WA
•Onsite
About The Position
Pacific Northwest Cremation is offering an exciting opportunity for a Funeral Director Intern to join our team. This role is a blend of service, arrangement, and outreach, providing invaluable hands-on experience in the funeral services industry.
Requirements
- Possess general office skills, such as typing, filing, sending and receiving
- Proficiency in Microsoft Office Software
- Ability to function and excel in high volume, fast-paced environment
- Cooperative, team player, detail-oriented and adaptable to change
- Excellent verbal, written, interpersonal and presentation skills
- Consistently and accurately present goods and services and related documents according to the FTC funeral rule and local or state regulations
- Commitment to customer service and quality control
- Efficient and dependable; punctual
- Demonstrate commitment to safety
- Must be able to lift 25 to 50 pounds without assistance and 75 to 200 pounds with assistance, sit or stand for long periods of time, and withstand short periods of exposure to the elements.
- Must be able to solicit information from bereaved individuals and families in a time of mourning while maintaining optimum levels of compassion and professionalism, multitask regularly, maintain records and service requests from multiple cases at once, work independently, do simple mathematic equations, adapt to changing schedules, and contribute to problem solving when needed.
- Participation in a Funeral Director Internship program.
- Obtains at least minimum required continuing educations credits for each year of employment and program participation.
- Must become licensed as a Funeral Director within 5 years of internship program registration to remain in position.
- Valid state driver’s license with insurable driving history required.
Nice To Haves
- Business casual attire (Office)
- Casual to Formal based on Event or Service Type when in Attendance
- Safe and Proper footwear
- No visible, tattoos or facial piercings
- A natural hair color
- Family Service, Community Service, Grounds
- Heritage Funeral Home & PNWC Locations
- Administrative Staff, Marketing & Sales Staffs
Responsibilities
- Delivery of goods, services, and cash advance items
- Obtaining demographics, certification, and death certificate orders
- Obtaining Flowers, Deli-trays, DVD memorials, other related goods
- Obtaining and coordinating of 3rd party services such as ministers, musicians, honors, and obituaries
- Conducts memorial, celebration, and funeral services as needed, operates funeral service related vehicles
- Officiate
- Administrative Duties
- Provide complete and clear instructions to offsite professional services staff, via fax, phone or email
- Answer telephones, take messages
- Write At-Need Contracts
- Process payments, insurance claims, other relevant compensation submittals
- Dispatches first-call removal staff during and after business hours as needed
- Returns message calls
- Notifies Prep Staff of embalming(s) that need to be completed
- Outreach Duties
- Attend and represent brand at events
- Network with industry influencers
- Relationship building
- Support sales and marketing teams with initiatives and campaigns
- Provide creative and professional guidance to community service and marketing
- Maintain a professional appearance
- Assist others within the organization of Fairmount
- Maintains ethical standards and confidentiality
- Light janitorial duties and maintains a clean and clear workstation
- Maintains an active role and involvement in community and civic affairs
- Performs other duties as assigned
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
