Funeral Director - Embalmer

Milestone Funeral PartnerTown of Amherst, NY
$55,000 - $65,000Hybrid

About The Position

Milestone Funeral Partners is a growth-oriented company that partners with and operates funeral homes, cemeteries, and crematories across multiple states. We are committed to operational excellence, compassionate service, and preserving the legacy of the locations we serve. Our team members play a critical role in supporting families with professionalism, care, and dignity during meaningful moments in their lives. The Funeral Director - Embalmer is responsible for supporting the preparation, care, and presentation of decedents in accordance with Company standards, applicable laws, and professional expectations. This role primarily focuses on embalming and preparation room operations supporting multiple funeral home locations served through a centralized prep room model. In addition to embalming responsibilities, all Funeral Directors, including those primarily assigned to embalming functions, are expected to support broader funeral home operations based on business needs. This may include meeting with families, assisting with funeral services, removals, operational support, and other licensed Funeral Director responsibilities as assigned. The ideal candidate demonstrates professionalism, attention to detail, technical expertise, compassion, and flexibility in supporting both operational and family service needs.

Requirements

  • Active Funeral Director and/or Embalmer license as required by applicable state law
  • Strong embalming, restorative art, and technical preparation skills
  • Knowledge of OSHA, public health, and funeral service compliance requirements
  • Strong organizational skills and attention to detail
  • Ability to manage multiple priorities and support multiple locations simultaneously
  • Compassionate and professional communication skills
  • Ability to work collaboratively within a team environment
  • Ability to adapt to changing operational and staffing needs
  • Valid driver’s license and acceptable driving record required

Responsibilities

  • Perform embalming, restorative art, dressing, casketing, cosmetology, and preparation of decedents in accordance with professional standards and applicable regulations
  • Ensure proper handling, identification, care, and tracking of decedents throughout the preparation process
  • Maintain cleanliness, organization, sanitation, and readiness of the preparation room and related equipment
  • Ensure compliance with OSHA, public health, safety, and funeral service regulations
  • Support inventory management and ordering of embalming and preparation room supplies
  • Coordinate preparation room activities supporting multiple funeral home locations within the market
  • Meet with families to arrange funeral and memorial services as needed based on operational demands
  • Coordinate and direct funeral, memorial, visitation, graveside, and cremation services
  • Complete required documentation accurately and timely, including permits, authorizations, death certificates, and compliance-related records
  • Participate in removals and transfers of decedents as needed
  • Provide compassionate and professional support to families throughout the funeral process
  • Collaborate effectively with funeral home staff, leadership, and support teams across multiple locations
  • Support on-call rotations, evening, weekend, and holiday coverage as needed by the business
  • Maintain a high standard of professionalism, appearance, and service excellence
  • Assist with training and mentorship of newer staff members as appropriate
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