Funeral Arranger

Carriage Services•Los Gatos, CA

8d•Onsite

About The Position

The Funeral Arranger is accountable for performing a variety of tasks during funeral and memorialization process to ensure services run smoothly and that the expectations of our client families and their guests are exceeded.

Requirements

High School Diploma or equivalent
2+ years of Funeral Director or Funeral Arranger experience
Able to read, write and speak English fluently - Bilingual is a plus.
Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) preferred
Valid state issued driver�s license in good standing and acceptable driving record.

Responsibilities

Meets with client families to listen and assist in arrangements personalized memorial services, under direct supervision of a licensed funeral director.
Understands and implements Company provided training to ensure all client families recognizes service and merchandise options.
Conducts and attends services and visitations on a regular basis.
Works on-call /first call, as needed.
Utilizes systems to review merchandise options, enter contracts, and complete necessary forms, without supervision or assistance.
Preparation of the deceased: dressing and casketing.
Place casket in visitation area, adjust light fixtures, and arrange or supervise arrangement of flowers or plants.
Direct and usher families and services attendees to and from the location of the funeral service.
Coordinate all service arrangements and details with clergy, other presiding persons, fraternal or military organizations, and others who may participate in conducting the funeral service.
Supervise and assist in the transportation of client family to ensure a timely departure and arrival.
Arrange and coordinate shipment of remains to and from other cities and locations.
Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files.
Acts to improve market share through participation in community events, groups and/or organizations.
Receives input and guidance from Funeral Director on services and paperwork.
Ensures proper paperwork, including permits and certificates, are timely in accordance with relevant laws and regulations.
Answer questions and assist with serving the needs of the client families.
Must be able to work independently with little or no supervision.
Identify and remedy all hazards on grounds.
Other duties as assigned.