Funeral Arrangement Counselor

The Redlands Chamber of Commerce • San Bernardino, CA

6d • Onsite

About The Position

Join our compassionate team as a Funeral Arrangement Counselor, where you will play a vital role in guiding families through one of life's most challenging moments. This dynamic position combines empathetic bereavement support with practical funeral planning, ensuring families receive personalized, respectful service. As a key communicator and organizer, you will help families create meaningful farewell ceremonies while providing comfort and clarity every step of the way. This paid position offers a rewarding opportunity to make a positive difference during difficult times, fostering trust and peace of mind for those in mourning.

Requirements

• Strong skills in event planning with the ability to coordinate multiple details efficiently
• Excellent communication skills to provide clear guidance and empathetic support to grieving families
• Ability to perform heavy lifting safely when handling memorial items or setting up ceremony spaces
• Proven sales aptitude with the ability to recommend appropriate products and services tactfully

Nice To Haves

• Prior experience in funeral directing or related bereavement support roles is highly desirable
• Knowledge of funeral industry practices and regulations is a plus but not required; training will be provided for the right candidate

Responsibilities

• Assist families in selecting funeral services, caskets, urns, and other memorial options that honor their loved ones’ wishes
• Provide compassionate bereavement support to grieving families, offering emotional reassurance and guidance throughout the funeral planning process
• Coordinate and facilitate funeral arrangements, including scheduling services, liaising with clergy or celebrants, and managing logistical details
• Conduct detailed consultations to understand family needs and preferences, ensuring personalized service delivery
• Oversee event planning aspects of funeral services, including setup, transportation logistics, and post-service follow-up
• Engage in sales activities by presenting suitable products and services that meet families’ needs while maintaining sensitivity and professionalism
• Perform heavy lifting when necessary to transport memorial items or assist with setting up ceremony spaces

Benefits

• Dental insurance
• 401(k)
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed