Funding Advisor I

Airstreams Renewables•Tehachapi, CA

2d•Onsite

About The Position

The person who serves in this position interfaces with students on a regular basis to answer questions while maintaining excellent customer service and ensuring compliance with all state and federal regulations, and ARI policies and procedures. The Funding Advisor I is a key contributor to daily operations as directed by the Accounts Receivable and Funding Supervisor. Typical duties will include interacting with students, the VA, and campus staff.

Requirements

Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for assistance; meets commitments.
Strong communication skills required, including professional verbal and written communication and phone etiquette.
Solid organizational skills.
Maintains confidentiality.
Ability to counsel students of diverse backgrounds and demographics.
High school diploma or equivalent
Ability to pass a pre-employment drug screen and motor vehicle record check.

Nice To Haves

Knowledge in use of Intuit QuickBooks programs.
Working knowledge of creating and executing E-docs in DocuSign.
Understanding of FERPA guidelines and protocols.
Associate or bachelor’s degree desirable

Responsibilities

Counsels applicants and families on enrollment information.
Creates and processes all enrollment documentation.
Enters and updates enrollment data in the electronic Prospect Student and Tracking System.
Creates and maintains Google accounts for responsible campuses.
Assists Accounts Receivable and Funding Supervisor with finalizing rosters, cert releases, and fulfilling WIOA and/or grant provider documentation requests for responsible campuses.
Verifies student VA benefit eligibility prior to enrollment.
Certifies VA Beneficiaries in VA Enrollment Manager system.
Maintains student finance files.
Provides employment reports to grant providers per their individual requirements, if applicable.
Performs periodic audit of student files to ensure compliance with internal and external requirements.
Follows all company policies and procedures.