Fund Operations Specialist

Employee Magnets•Dallas, TX

6d•Onsite

About The Position

The Fund Operations Specialist plays a critical role in supporting investor operations, trade processing, transfer agent relationships, and client service activities for alternative investment offerings. This individual will serve as a key liaison between investors, financial advisors, custodians, broker-dealers, and transfer agents while ensuring the accurate execution of operational processes and reporting requirements. This position is ideal for a detail-oriented financial services professional who enjoys balancing operational responsibilities with client support and relationship management.

Requirements

Bachelor's degree preferred.
2–5 years of experience in financial services operations, fund administration, transfer agency, investor services, or related fields.
Experience processing trades, subscriptions, redemptions, or investor transactions.
Familiarity working with transfer agents, custodians, broker-dealers, or asset management firms.
Advanced Microsoft Excel skills required.
Experience with Salesforce or other CRM platforms preferred.
DTCC and AIP reporting experience is a plus.
Strong organizational skills with exceptional attention to detail.
Excellent written and verbal communication skills.
Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

Experience with Salesforce or other CRM platforms
DTCC and AIP reporting experience

Responsibilities

Process investor subscriptions, redemptions, transfers, and other trade-related transactions.
Coordinate with transfer agents, custodians, broker-dealer operations teams, and internal departments to ensure timely and accurate transaction processing.
Reconcile trade reports, investor records, and account activity.
Maintain accurate investor and advisor information within Salesforce CRM and related systems.
Assist with the preparation and distribution of investor statements, financial reports, tax documents, and regulatory communications.
Support monthly, quarterly, and annual investor operations deliverables.
Respond to inquiries from financial advisors and investors, providing exceptional service and timely follow-up.
Generate operational reports and perform data analysis using Excel.
Assist with due diligence events, advisor visits, and other corporate events by coordinating travel, logistics, and materials.
Document and maintain operational procedures and workflows.
Identify operational issues and escalate concerns appropriately.