Fund Development Coordinator

Big Brother Big Sister of Greater Los Angeles•Los Angeles, CA

6d•$26 - $29•Hybrid

About The Position

Big Brothers Big Sisters of Greater Los Angeles (BBBSLA) seeks a talented, high-energy fundraising professional to serve as the Agency's Development Coordinator. BBBSLA empowers children and youth (ages 6-24) by establishing enduring, professionally supported mentorship relationships with screened and trained, caring adult volunteers. We collaborate with parents/guardians and volunteers to ensure every child in our programs reaches higher aspirations, gains confidence, builds better relationships, and achieves educational success. Our track record proves that mentoring works, transforming lives one young person at a time. BBBSLA manages a professional staff of 35 and an annual budget of approximately $4.5-$5M. 40 influential community leaders serve on the governing Board of Directors or as Trustees. POSITION OVERVIEW: Reporting to the Director of Development, the Development Coordinator will support BBBSLA's overall financial growth through data management and record-keeping, gift processing, the maintenance of fundraising technologies, the implementation of email and direct mail campaigns, and general administrative support for the Fund Development Department. This role supports peer-to-peer fundraising activities, including BBBSLA's participation in events such as its Big 5K and the LA Marathon. In addition, this role directly supports and manages a small portfolio of donors, providing an opportunity for direct fundraising practice. The tasks below are intended to describe the general nature and level of work being performed by individuals in this position. They should not be considered an exhaustive list of responsibilities, duties and skills required. Job descriptions may be subject to change to meet the needs of the organization. This is a full-time, benefits eligible, hybrid work position with a mix of virtual and in-office work. The position also requires travel for special events and face-to-face meetings with event honorees, volunteers, donors, corporate leaders, Board members, and vendors.

Requirements

High School Diploma is required.
Minimum of 3 years of work experience in Fund Development or Administrative roles at non-profit organizations. Transferable skills will be considered when coupled with significant nonprofit volunteer experience or education.
Exceptional interpersonal, written and verbal communication skills.
Excellent listening and retention skills.
Strong organizational and time management skills, with the ability to manage multiple priorities, adapt quickly, and problem-solve with a solutions-focused mindset.
Aptitude to innovate and remain creative.
Ability to track and analyze success metrics.
Advanced proficiency with MS Office and experience using donor databases/CRM platforms (Salesforce preferred).
Professional, proactive, and collaborative team player with a positive attitude, high energy, and emotional maturity.
Willingness to travel locally and occasionally nationally for events and meetings; valid driver's license required.
A sense of humor and the ability to bring levity and warmth to a fast-paced environment.

Nice To Haves

Bachelor's degree is preferred.

Responsibilities

Identify needed adjustments and gift-connection links within our Salesforce CRM system to support the accuracy of revenue records and donor support.
Provide helpful data and reporting to assist development team with operational reviews, activity and other initiatives as directed.
Coordinate gift processing to ensure accurate execution of online, wire transfer and check processing procedures and collaborate with others to ensure proper tracking of incoming financial support.
Enter and corelate important donor data to ensure that new donors, program alumni and other supporters are tracked properly in our systems. Create new accounts, address account issues, remove duplicates, and other needed updates.
Create, distribute, and follow-up on donor, partner and sponsor invoices.
Provide accurate data for the annual audit, filings, and annual report.
Function as the fundraising technologies expert and liaison for technology-account representatives. Current technologies include Salesforce, Classy and Greater Giving.
Serve as the primary fundraising technology systems trainer for new hires and volunteers. Provide ongoing user training on new functionality and/or changes in fundraising and event-support technologies.
Recruit, register, and support individual participants and teams for peer-to-peer fundraising events, including the Big 5K and BBBSLA's participation in the LA Marathon, serving as a primary point of contact for participant inquiries and engagement.
Track and maintain accurate donor and participant data within Salesforce CRM, ensuring all peer-to-peer gifts, pledges, and fundraising pages are properly recorded and attributed.
Coordinate event-day logistics for the Big 5K, including vendor communication, volunteer management, participant check-in, and on-site support to ensure a smooth and impactful experience for runners, donors, and staff.
Develop and distribute participant communications including recruitment outreach, fundraising tips, event reminders, and post-event thank-you messaging to drive engagement and retention year over year.
Work closely with Marketing & Development to design and implement two to four email or direct mail campaigns per year. Pull appropriate donor reports, implement testing, provide content, manage mailing and analyze results.
With the support of the Director of Development, provide basic outreach, cultivation, solicitation and stewardship to a small portfolio of about 65 individual donors and family foundations supporting BBBSLA at the $1,000 - $5,000 level annually.
Manage and grow BBBSLA's recurring donor portfolio.
Provide general administrative support for the Fund Development department.
Assist with special initiatives and events.