Fund Development Assistant

CKUA Radio Foundation•Edmonton, AB

2d•Onsite

About The Position

The Fund Development Assistant is a detail-focused and highly organized member of CKUA’s Fund Development team. Reporting to the Director of Development, this role provides essential administrative and database support to ensure the team operates smoothly and effectively. From processing donations and keeping constituent records accurate, to managing correspondence and preparing donor communications, the Fund Development Assistant keeps the systems running behind the scenes that make great donor care possible. Accuracy, organization, and a commitment to excellence are central to this role. The position is full-time, 40 hours per week, based in CKUA’s downtown Edmonton office (located in the historic Alberta Hotel). Occasional evening or weekend work may be required to support special initiatives.

Requirements

At least three years of administrative experience
Recent experience supporting senior leaders is considered an asset.
Confident learning and working with new technology
Experience with Raiser’s Edge or another donor or CRM database is a strong asset.
Advanced skills in Microsoft Office Suite, particularly Excel
Ability to prepare communications that are clear, accurate, and professional.
Ability to manage multiple priorities, meet deadlines, and handle confidential information with discretion.
Ability to work independently while collaborating with others as needed.
Approaches every task, whether data entry, donor correspondence, or campaign support, with the same level of care and accuracy.
Builds positive, respectful relationships and approaches work in a way that reflects CKUA’s values of Community, Diversity, Inclusion, Creativity, Curiosity, and Authenticity.

Nice To Haves

Experience in administrative support, data entry and database management, customer or donor service, fundraising administration, member services, or nonprofit operations.
Lived or professional experience that has equipped with strong organizational skills, and attention to detail, with or without formal education in these areas.

Responsibilities

Manage the donor inbox and answer phone and email inquiries from donors and the public, ensuring requests are handled promptly, whether that’s updating payment information, reissuing tax receipts, troubleshooting gift centre issues, or connecting donors with the right person on the team.
Prepare and mail communications such as thank-you letters, impact reports, and annual consolidated tax receipts, ensuring they are accurate and sent on time.
Set up or cancel donations, batch and process new gifts, and ensure all donor and donation records are clean, consistent, and complete using the Raiser’s Edge database.
Formulate queries and reports to support analysis, tracking, and decision-making.
Update records to reflect newsletter subscriptions or unsubscribes, maintain accurate contact details, and ensure all information is captured for quality data analysis and reporting.
Support fundraising appeals, campaigns, and other initiatives with accurate data and seamless coordination.
Provide administrative support to the Chief Development Officer and Director of Development, from managing schedules and preparing materials to assisting in the design and implementation of fund development strategies.