Functional Rehabilitation Specialist
About The Position
Join Manulife’s Canadian Disability and Group Life team as a Functional Rehabilitation Specialist. In this role, you’ll apply your passion for creating innovative, goal-oriented rehabilitation plans and use your exceptional interpersonal and communication skills to guide clients through complex challenges. Your strong problem-solving abilities, keen attention to detail, and analytical expertise will drive effective and creative solutions. We value professionals who can work independently while thriving in a collaborative team environment. If you are organized, resourceful, and committed to helping others achieve their rehabilitation goals, we’d love to hear from you.
Requirements
- A post-secondary diploma, CEGEP (DEC or DEP) or bachelor’s degree in a healthcare program.
- Sound knowledge of Rehabilitation Industry Standards, disability insurance and medical terminology, and Disability and Rehabilitation management best practices.
- Excellent written and oral communication skills, with attention to detail and accuracy.
- Confirmed ability to make meaningful decisions efficiently and optimally under tight deadlines.
- Comfortable and skilled in handling both incoming and outgoing calls.
- Excellent organizational and prioritization skills are critical for handling diverse tasks.
- A valid driver’s license as you may be required to travel to various locations.
Nice To Haves
- Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.
- Preference will be given to those candidates with Health Sciences related education and direct experience in a rehabilitation setting.
Responsibilities
- Develop, monitor, and implement innovative and goal-oriented return to work focused rehabilitation strategies for plan members.
- Develop positive relationships through frequent communication and collaboration with plan sponsors, plan members, treatment providers and internal partners (i.e. case managers, mental health specialists, disability specialists) to drive cases to a successful return to work or job resolution ready.
- Vendor and budget management: ensuring the most effective and efficient treatments are available to our plan members.
- Action daily administrative tasks which include responding to emails and telephone calls in a timely manner.
- Demonstrate resiliency, emotional intelligence and compassion when listening and communicating with plan members, including delivering difficult messages.
Benefits
- health
- dental
- mental health
- vision
- short- and long-term disability
- life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- holidays
- vacation
- personal
- sick days
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
