Functional Area Supervisor

TeleSolv Consulting • Brooklyn, NY

18h

About The Position

Experience with Government contracts or large-scale operational support environments. Familiarity with inventory management of Government Furnished Property (GFP). Prior background in quality control, facility oversight, or logistical coordination. Responsibilities: Ensure all work performed in the functional area meets established quality standards. Provide procedures, guidance, and retraining to staff as needed. Oversee timely completion of all deliverables related to the functional area. Track, monitor, and report progress of activities to the Assistant Site Manager. Review and approve daily production reports, with emphasis on performance standards. Maintain and update SOPs to ensure alignment with current requirements. Verify accurate timekeeping and approve timesheets per payroll schedule. Conduct frequent internal quality audits. Communicate clearly and effectively in both written and verbal formats. Model a positive, customer‑focused attitude while managing workflows. Implement process improvements as directed. Complete additional duties as assigned.

Requirements

• Experience with Government contracts or large-scale operational support environments.
• Familiarity with inventory management of Government Furnished Property (GFP).
• Prior background in quality control, facility oversight, or logistical coordination.
• Strong knowledge of Microsoft Excel and Word.
• Ability to communicate complex information clearly in English, both verbally and in writing.
• Ability to conduct quality audits and ensure compliance with SOPs.
• Competence in managing staff, workflows, and production reporting.
• Strong organizational skills with the ability to multitask across competing priorities.
• Physical ability to perform essential functions including standing, lifting up to 45 pounds, and maintaining visual acuity across a range of tasks.

Responsibilities

• Ensure all work performed in the functional area meets established quality standards.
• Provide procedures, guidance, and retraining to staff as needed.
• Oversee timely completion of all deliverables related to the functional area.
• Track, monitor, and report progress of activities to the Assistant Site Manager.
• Review and approve daily production reports, with emphasis on performance standards.
• Maintain and update SOPs to ensure alignment with current requirements.
• Verify accurate timekeeping and approve timesheets per payroll schedule.
• Conduct frequent internal quality audits.
• Communicate clearly and effectively in both written and verbal formats.
• Model a positive, customer‑focused attitude while managing workflows.
• Implement process improvements as directed.
• Complete additional duties as assigned.

Benefits

• TeleSolv Consulting offers a competitive compensation package including medical, dental, and vision insurance
• 401(k) retirement savings plan with company match
• paid time off (vacation, sick leave, and paid holidays)
• short- and long-term disability coverage
• life insurance
• opportunities for professional development and training.
• Additional benefits may include telework options (if applicable), flexible scheduling, employee wellness programs, and performance-based incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed