Functional Area Supervisor

TeleSolv ConsultingNew York, NY
1d

About The Position

Experience with Government contracts or large-scale operational support environments. Familiarity with inventory management of Government Furnished Property (GFP). Prior background in quality control, facility oversight, or logistical coordination.

Requirements

  • Strong knowledge of Microsoft Excel and Word.
  • Ability to communicate complex information clearly in English, both verbally and in writing.
  • Ability to conduct quality audits and ensure compliance with SOPs.
  • Competence in managing staff, workflows, and production reporting.
  • Strong organizational skills with the ability to multitask across competing priorities.
  • Physical ability to perform essential functions including standing, lifting up to 45 pounds, and maintaining visual acuity across a range of tasks.

Responsibilities

  • Ensure all work performed in the functional area meets established quality standards.
  • Provide procedures, guidance, and retraining to staff as needed.
  • Oversee timely completion of all deliverables related to the functional area.
  • Track, monitor, and report progress of activities to the Assistant Site Manager.
  • Review and approve daily production reports, with emphasis on performance standards.
  • Maintain and update SOPs to ensure alignment with current requirements.
  • Verify accurate timekeeping and approve timesheets per payroll schedule.
  • Conduct frequent internal quality audits.
  • Communicate clearly and effectively in both written and verbal formats.
  • Model a positive, customer‑focused attitude while managing workflows.
  • Implement process improvements as directed.
  • Complete additional duties as assigned.

Benefits

  • TeleSolv Consulting offers a competitive compensation package including medical, dental, and vision insurance
  • 401(k) retirement savings plan with company match
  • paid time off (vacation, sick leave, and paid holidays)
  • short- and long-term disability coverage
  • life insurance
  • opportunities for professional development and training.
  • Additional benefits may include telework options (if applicable), flexible scheduling, employee wellness programs, and performance-based incentives.
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