Functional Analyst Intern, Chartwells Higher Ed / University of Texas - Dallas

Compass Group•Richardson, TX

1d•Onsite

About The Position

This analyst internship position is focused on supporting the delivery of analytics and insights to Chartwells Higher Ed’s operators at the University of Texas at Dallas surrounding food & beverage operations. You will be working closely with the leaders in the hospitality group at the University of Texas at Dallas, developing skills and competencies to understand what is needed to be successful in the world of IT support within the hospitality industry. You will gain valuable experience in the following areas: Operations, Marketing, Administration, Guest Services, Problem Resolution, Planning and Implementation of Innovation and Client Relationship Skills.

Requirements

Senior class standing.
Interest in the IT Support industry
Attitude of a leader
Enjoyment of inspiring others
Articulate
Good to better interpersonal skills
Enjoy building relationships
General interest and knowledge
Interest in one or more of the following: Customer Service, Technology Troubleshooting, Data Analysis/Management, Procedure Development, Quality Assurance
Pursuing a Bachelor’s (or higher) degree in business analytics, computer science, statistics, economics, finance, or a related field
Experience (work or school assignments) in at least one of the following tools: SQL, Statistical software package (R strongly preferred), data visualization (Tableau strongly preferred)
Experience in Excel modelling or school experience in financial modelling a plus
Strong communication and presentation skills
Can share examples of working effectively in a team environment

Responsibilities

Project Management
Data Analytics
Financial Analysis
Digital Product Management
Operations
Executing operational standards
Financials, P+L, Loss Prevention
Safety and Quality Assurance: Safe food in a safe environment
Assuring an exceptional guest experience
Client Relations and Contractual Commitments
Associate learning and development
Operational support of serving platforms
Working in different settings: FOH, BOH, Catering, Marketing & Administration
People management (schedules, time management)
Inventory management
Troubleshooting various IT related issues
Report development
Ensuring data accuracy & cleanliness for proper analysis.
Conducting data-driven research and generating reports.
Collecting data and analyzing using data analysis tools and techniques.
Providing recommendations and key insights to management team.
Coordinating and managing IT projects related to Boost and other initiatives.
Setting project timelines, milestones, and deliverables.
Collaborating with cross-functional teams for project execution.
Evaluating financial data, including sales, revenue, and expenses.
Preparing and updating financial reports.
Develop forecasts and budgets, identifying risks and opportunities
Contributing to profit and loss (P/L) management.
Assisting in the development of "Boost: Campus Food Ordering."
Defining and prioritizing product features.
Collaborating with teams to ensure successful product rollout.
Overseeing revenue center operations, optimizing processes.
Monitoring operational metrics and quality assurance.
Observe food and beverage operations to better understand bottlenecks, points of friction, and identify further areas of opportunity through contextualizing the data.
Analyze and build optimal solutions around specific business needs (labor, speed of service, menu concentration).
Working on Oracle EMS Server.
Develop reporting (heat maps, dashboards, status updates) standards and formats for operator end use.
Making data more accessible through visualization tools.
Help install and configure different point of sale systems across the campus.
Collaborate with business partners to help setup transaction systems on different workstation platforms.
Design workstation interfaces using buttons and structure their functions accordingly.
Configure menu administration platforms for mobile app services.
Help administrators and supervisors to setup necessary IT Utilities and devices to help meet their everyday needs.
Work with different digital and IT teams to help make catering and dining technological solutions seamless across campus and beyond!