Functional Analyst – Finance and Operations

KCI Technologies Inc.

About The Position

KCI’s Enterprise Technology organization supports the firm’s core business systems while continuously improving how technology, automation, and data can streamline operations. As part of this effort, KCI is expanding functional support for Microsoft Dynamics 365 Finance & Operations, a system central to accounting, billing, and financial operations across the firm. The Finance & Operations Functional Analyst is a hands‑on role focused on supporting day‑to‑day system execution, testing, documentation, and user support within Finance & Operations. This role works closely with Finance users and senior functional leadership to ensure the system operates accurately and reliably, upgrades are well tested, and improvements are implemented effectively—while gaining exposure to enterprise‑scale ERP governance and future optimization initiatives.

Requirements

Bachelor’s degree in Accounting, Finance, Business, Information Systems, or a related field, or equivalent experience
3+ years of experience supporting finance, accounting, or ERP-related processes
Working knowledge of accounting concepts, including general ledger, billing, and financial reporting
Demonstrated ability to analyze issues, troubleshoot ERP system behavior, and support functional problem resolution
Strong attention to detail and ability to validate financial and system data
Ability to document processes and system behavior in a clear and structured manner, with coaching as needed
Effective written and verbal communication skills
Willingness and ability to learn ERP configuration concepts, testing practices, and system governance standards

Nice To Haves

Experience working with Microsoft Dynamics 365 Finance & Operations or similar ERP platforms
Experience writing and managing test cases in Azure DevOps (ADO) or similar tools
Familiarity with test automation concepts and collaborating with automation engineers (Leapwork or similar), without being the automation developer
Prior experience supporting finance users within an ERP environment
Accounting or finance-related certifications (CPA, CMA, or equivalent), or progress toward certification
Microsoft Dynamics 365 Fundamentals (Finance or related functional area)

Responsibilities

Support the day‑to‑day functional operation of Microsoft Dynamics 365 Finance & Operations across assigned finance and accounting areas
Execute and maintain approved configurations, workflows, and functional standards under the guidance of the Senior Functional Analyst
Partner with Finance users to troubleshoot issues, clarify requirements, and support effective system usage
Document and maintain functional processes, configurations, and system behaviors related to finance and accounting workflows
Analyze and remediate finance-related system issues, escalating complex design or prioritization decisions as appropriate
Execute and coordinate upgrade and release testing, working with Finance and impacted teams to define test scope, scenarios, and readiness.
Define, maintain, and execute test cases in Azure DevOps (ADO), including validation steps and expected financial outcomes.
Manage ADO testing workflows to track test status, coverage, dependencies, and gaps across releases.
Coordinate with technical resources responsible for test automation (e.g., Leapwork) to support automation-ready test case development, without developing automations.
Validate financial reports, data outputs, and system behavior to confirm alignment with accounting practices and approved configurations.
Assist in defining functional and configuration-specific requirements for Finance & Operations enhancements and optimizations.
Support period close, audits, and other finance-critical activities by validating system behavior and addressing operational issues as needed.
Collaborate with ERP technical resources, Data Operations, and other functional analysts to implement approved changes and support release execution.
Identify and track gaps in job aids, training materials, and reference documentation resulting from functionality changes.
Perform other duties as assigned