Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. The vision is to make prevention the new norm of care for all, helping people live in good health to 100 and helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. By connecting all aspects of care, Alan creates the most member-centric healthcare experience, reducing claims costs while generating new monetization opportunities. The company partners with tens of thousands of companies across France, Spain, Belgium, and Canada, serving over a million members. The Claims Management team is in charge of refunding €350M+ of healthcare expenses every year to 1M+ members across France, Belgium, Spain, and Canada. The mission is to refund each member as fast as possible and the right amount, while being cost-effective for Alan. This product division is technical, deep, and exciting, having internalized all critical parts to handle health claims. The Claims Management division contains several product crews, including Document processing (parsing 2M documents annually with LLMs), Claims experience (building a straightforward experience for members to understand guarantees and get claims refunded across 4 countries, mobile and desktop), Payments (building a payment infra & source ingestion system for fast refunds), and Fraud fighting (saving €4M in 2024 with an internal stack combining Machine learning scoring, anomaly detections, and manual investigations).
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed