Fullfillment Lead

RR Donnelley•Des Moines, IA

9d•$45,540 - $45,540•Onsite

About The Position

Assists with daily activities of shipping department regarding materials movement or handling, receiving, loading, unloading, transporting, stacking, order filling and shipping printed product. Performs manual and clerical duties related to the preparation and shipment of customer samples and finished product mailed primarily through Fed Ex, UPS, USPS and other similar carriers. Ensures product is produced and prepared according to customer specifications and service level agreements.

Requirements

High School Diploma or GED preferred
1 or more years of experience in a manufacturing/operations environment
Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job
May provide oversight of work conducted by junior-level staff and/or review/audit work for accuracy.
Must have basic knowledge of technology including computers and software programs such as MS Office, MAC word processing, spreadsheets, or other programs specific to the job in order to complete job duties successfully
Must have adequate oral and written communication skills to communicate effectively across departments when completing assignments
Must have strong organizational skills with the ability to manage deadlines and prioritize workload and make adjustments to meet business needs
Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and rarely lift in excess of 50 pounds
Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, and percentages
Must be able to communicate and interact with a variety of internal/external customers and/or co-workers at level of detail required to resolve issues

Responsibilities

Provide instruction and guidance to employees and audit work processes and products to confirm production specifications are met
Maintain positive and effective relationships with employees. Direct employees to the appropriate manager regarding policy questions
Ensure compliance with all safety regulations, quality standards, policies and procedures. Report any problems, potential problems, hazardous situations to management
Inspect products and/or shipments to verify conformance to specifications
Review and approve production samples, and/or shipments as necessary
Assist management with implementation of “Continuous Improvement” initiatives
Maintain records; compile standard reports, file, tabulate, and perform routine clerical tasks
When necessary, attend production meetings and/or confer with other departments to coordinate production activities
Coordinate or perform training for new employees, contract workers, and/or guests to ensure safety, quality, and production requirements are understood
Report any problems, potential problems, hazardous situations to management
Inspect products and/or shipments to verify conformance to specifications
When necessary, attend production meetings and/or confer with other departments to coordinate shipping/receiving activities.
Maintain a clean and organized work area. Maintain security at receiving/shipping dock doors
Ensure the “Quality Policy and Objectives” are understood and achieved
May drive delivery van to transport materials or products in local area, maintaining a safe vehicle and comply with all government regulatory laws