Full Time Teller - LCUC

Washington State Employees Credit Union•Lacey, WA

20d•$19 - $28•Onsite

About The Position

LCUC branch is unique! We seamlessly serve members of both WSECU and TwinStar, exemplifying TwinStar Credit Union’s & WSECU’s Member Experience principles, you’ll recommend and refer a wide range of appropriate products and services. With your knowledge, caring and eagerness to help, you will know our members by name and they will know you! Your day might include: Providing excellent member service in a fast-paced environment Accurately and efficiently handling cash Working successfully as a part of a diverse branch team Effectively using resources to assist members with routine and complex financial needs Recommending products and services based on member needs Assisting members of our two partner credit unions –WSECU and TwinStar CU in an efficient, professional manner Observing WSECU Code of Conduct and operating standards and performs duties in compliance with regulatory requirements What you might bring to the team: Proficiency in Microsoft products: Outlook, Excel and Word Computer experience Effective listening skills, tactful oral and written communication Ability to communicate with tact, diplomacy and professionalism Positive attitude, ability to work individually and as part of a team Ability to form recommendations, ability to cross-sell products and services Ability to research and solve numeric discrepancies Bonus Points if you have: Credit Union experience and/or one year of experience in a financial institution or retail/service related position Financial institution experience and an understanding of financial regulations Sales/customer service training Experience maintaining and balancing a cash drawer Competitive base pay: $18.86 - $28.29 per hour or annual, dependent on relevant qualifications, plus an annual discretionary incentive plan and benefits package The target starting pay for this position is $18.86 - $23.58 per hour, typically within the first half of the range . Actual offers will be based on individual qualifications relevant to the role and will not take an applicant’s pay history into account. The range above allows our employees room for growth through annual merit and other pay increase during their tenure in the position. Where we’re located: 4540 6th Ave. SE, Lacey, WA 98503 When you’d work: Monday-Friday 8:15 am-6:15 pm, Saturdays 9:15 am-3:00 pm (Saturdays required), and some evenings as needed, full-time minimum 40 hours per week, with scheduling flexibility to meet service needs. Perks: Here are a few benefits and perks we offer: Medical, Dental, Vision, and Life Insurance with Premiums paid by WSECU Full-Time Regular employees accrue general leave and sick leave, on a monthly basis Part-Time employees accrue general leave, on a monthly basis 11 Paid Holidays Employer paid Long Term Disability & Long-Term Care plan for Full-Time employees Employer paid Long Term Care plan for Part-Time employees 401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service Paid Volunteer Leave Tuition Assistance Employee Assistance Program & Employee Discounts And, you get to work with some awesome people! WSECU was named to the Forbes Best-In-State Credit Union list in 2025, making us the only credit union in Washington to earn this recognition five years in a row ! Ind2 We look forward to reviewing your application! All applicants must include a resume. Visa sponsorship not available. Contact us at 360-754-2118 with any questions. We champion our employees’ unique differences because we believe diversity is critical to the success of our members and the communities we serve. We’re proud to provide a workplace based on equality and do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local law. Accommodations are available for applicants with disabilities. If you are an individual with a disability and require a reasonable application to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 360-754-2118 or email us for assistance.

Requirements

Proficiency in Microsoft products: Outlook, Excel and Word
Computer experience
Effective listening skills, tactful oral and written communication
Ability to communicate with tact, diplomacy and professionalism
Positive attitude, ability to work individually and as part of a team
Ability to form recommendations, ability to cross-sell products and services
Ability to research and solve numeric discrepancies

Nice To Haves

Credit Union experience and/or one year of experience in a financial institution or retail/service related position
Financial institution experience and an understanding of financial regulations
Sales/customer service training
Experience maintaining and balancing a cash drawer

Responsibilities

Providing excellent member service in a fast-paced environment
Accurately and efficiently handling cash
Working successfully as a part of a diverse branch team
Effectively using resources to assist members with routine and complex financial needs
Recommending products and services based on member needs
Assisting members of our two partner credit unions –WSECU and TwinStar CU in an efficient, professional manner
Observing WSECU Code of Conduct and operating standards and performs duties in compliance with regulatory requirements

Benefits

Medical, Dental, Vision, and Life Insurance with Premiums paid by WSECU
Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
Part-Time employees accrue general leave, on a monthly basis
11 Paid Holidays
Employer paid Long Term Disability & Long-Term Care plan for Full-Time employees
Employer paid Long Term Care plan for Part-Time employees
401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service
Paid Volunteer Leave
Tuition Assistance
Employee Assistance Program & Employee Discounts
And, you get to work with some awesome people!