Mid-Level Full Stack Software Engineer
About The Position
At Crisis Text Line, Engineering, Product, and Design work together to create a trusted, innovative, and deeply human-centered Crisis Care Platform. Our technology supports millions of people in moments of need and enables global partners to deliver crisis support at scale. We’re looking for a mid-level full-stack software engineer to join our Conversational Application Team. This is a backend-leaning role for an engineer who can independently deliver well-defined work across the software development lifecycle—from technical design and implementation through testing, deployment, and production support. You’ll contribute to APIs, data models, caching, background processing, and user-facing or internal tools. Your work will help improve the resilience, stability, and scalability of systems used by people during some of their most vulnerable moments.
Requirements
- Approximately three to five years of professional software engineering experience, including meaningful backend or full-stack responsibilities.
- Professional experience programming in at least one high-level language.
- Experience developing and maintaining production APIs.
- Experience working with SQL and relational databases such as MySQL or PostgreSQL.
- Experience testing, debugging, and supporting production software.
- Familiarity with cloud-based environments such as AWS.
- Experience working with automated CI/CD pipelines and deployment workflows.
- The ability to independently complete well-defined engineering work while asking questions and seeking Full alignment when needed.
- The ability to explain technical analysis, decisions, risks, and tradeoffs clearly.
- A collaborative approach to working with engineering and cross-functional partners.
- A commitment to building secure, reliable, and accessible technology for people with diverse needs and experiences.
Nice To Haves
- PHP or the Symfony framework.
- Golang or an interest in developing Golang proficiency.
- Node.js, React, or Redux.
- REST and GraphQL APIs.
- Redis or another caching technology.
- Queues, schedulers, background processing, or event-driven systems.
- AWS services and cloud-based application architecture.
- Terraform or another infrastructure-as-code tool.
- Datadog, Grafana, or comparable telemetry and observability tools.
- Improving CI/CD pipelines, deployment automation, or release processes.
- Designing for availability, performance, security, and observability.
- Contributing to service-oriented or API-first architectures.
- Participating in technical design reviews or architectural discussions.
- Working in a mission-driven, regulated, safety-sensitive, or high-trust environment.
- Reliable High-Speed Internet Required: Must have a stable high-speed internet connection to support seamless remote collaboration, virtual meetings, online job tasks, etc.
Responsibilities
- Own features end-to-end: Design, build, test, ship, and maintain full-stack features in production.
- Solve hard problems: Break down ambiguous technical challenges and deliver scalable, secure solutions.
- Champion security: Contribute to authentication, authorization, and platform security practices.
- Build for scale: Improve service architecture, APIs, and system reliability as we grow globally.
- Collaborate deeply: Partner with product, design, and engineering peers to deliver high-impact solutions.
- Raise engineering quality: Improve testing, CI/CD, observability, and developer workflows.
- Support production: Participate in on-call rotation to ensure platform reliability.
Benefits
- Comprehensive medical, dental, and vision options that prioritize accessibility and financial peace of mind
- Employer-funded HSA contributions
- Generous PTO, sick time, and 19 paid holidays with a winter break
- 12 weeks of fully paid parental leave after 26 consecutive weeks of service
- Monthly wellness and mental health stipends
- Home office and professional development stipends
- 403(b) retirement plan with employer contribution
- Sabbatical after 3 years of service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
