Full Stack Developer - Outbound/Selfservice

Miratech•Yakima, WA

2d•Remote

About The Position

We are seeking a Full Stack Developer to build a configurable, UI-driven self-service platform for contact center operations on top of Amazon Connect. The platform enables business users to manage call routing, queues, and outbound campaigns without requiring code changes or developer intervention. The ideal candidate will have strong backend expertise in Java and microservices, along with working knowledge of frontend technologies to support UI-driven workflows.

Requirements

8+ years of experience in Java, Spring Boot, and microservices architecture
Experience building and consuming REST APIs
Working knowledge of React, TypeScript, and modern JavaScript (ES6+)
Hands-on experience with AWS services (EC2, Lambda, S3, API Gateway, DynamoDB)
Strong understanding of SQL and NoSQL databases
Experience with CI/CD tools, Git, Docker
Strong problem-solving and communication skills

Nice To Haves

Understanding of config-driven systems or platforms where business users control workflows is a plus
Exposure to contact center platforms, IVR systems, or tools like Amazon Connect is a plus

Responsibilities

Design and develop scalable microservices and RESTful APIs using Java, Spring Boot
Build backend systems to support dynamic call routing, queue management, and configuration-driven workflows
Develop services enabling outbound campaign management and dialer customization
Collaborate with UI teams to power self-service interfaces used by business users
Integrate applications with AWS services (EC2, S3, Lambda, API Gateway, DynamoDB)
Abstract and manage business logic outside of Amazon Connect to enable flexible configurations
Ensure systems support real-time updates without requiring deployments
Optimize performance, scalability, and reliability of distributed systems
Participate in code reviews, debugging, and production support