Full Cycle Sales Specialist

Leading Edge ConnectionsTown of Amherst, NY
$36,000 - $75,280Onsite

About The Position

Leading Edge Connections is a people-first contact center dedicated to delivering exceptional customer experiences through innovative technology, expert talent, and a performance-driven culture. We believe in developing our employees, recognizing success, and creating opportunities for career growth. We're looking for motivated, goal-oriented Full Cycle Sales Specialist to join our team selling home warranty plans. This is a full-cycle sales role where you'll guide customers through the entire sales process—from building rapport and identifying their needs to presenting solutions and closing the sale. If you're confident on the phone, enjoy helping customers, and are motivated by unlimited earning potential, we'd love to hear from you.

Requirements

  • 1-2 years experience selling a product or service
  • High School Diploma or equivalent
  • Excellent ability to manage and build relationships
  • Familiarity with CRM systems and Microsoft Office/G-Suite
  • Previous sales experience is preferred; call center or inside sales experience is a plus.
  • Strong communication, negotiation, and closing skills.
  • Comfortable working in a fast-paced, goal-driven environment.
  • Ability to build trust and create value for customers.
  • Basic computer proficiency and the ability to navigate multiple systems.
  • Reliable, professional, and self-motivated.

Responsibilities

  • Manage the full sales cycle from initial customer engagement through closing the sale.
  • Build rapport with prospective customers and identify their home protection needs.
  • Educate customers on the value and benefits of home warranty coverage.
  • Present customized coverage options and confidently overcome objections.
  • Accurately document customer interactions in company systems.
  • Meet and exceed individual sales goals while delivering an outstanding customer experience.

Benefits

  • 40 hours of sick-time pay
  • 40 hours of accrued paid-time-off
  • Health Insurance option
  • Paid training and ongoing coaching.
  • Opportunities for career advancement within a growing organization.
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